The hotel certainly has unique and distinctive character. It’s only reachable by a short walk which is fine, just not the easiest for those with handicaps. In General the amenities were fine. The room was clean and well kept. Breakfast was a bit underwhelming for a 4 star but acceptable.The restaurant and where breakfast is served provides views of the ocean and city. For most that’s reason enough to stay here.I give the hotel three stars mainly because the female I was traveling with was very disrespected and even felt unsafe at one point. It may be a cultural thing with Zanzibar religious roots who knows. On another note after staying in so many European and Asian / Middle East hotels it was a let down in service. Not as bad a the US but not great. Checkout is always agonizingly slow. That being said if your a Hilton honors member or booking with points I think this is still one of the better options in this cool island city.

The team at the hotel were great - they were very professional and efficient. We stayed at the hotel for one night but they were very accommodating and looked after our luggage whilst we went on a safari. They also let us us shower facilities before our return flight home. The food in the roof top restaurant was absolutely exceptional! The new pool they have just opened is beautiful!

We stayed here for 8 days. The property is aging and trying to maintain its charm. The staff are generally friendly and trying to elevate the guest experience. However, our stay was less than stellar missing the mark for what we have come to expect at a Hilton property. The beach vendors are extremely aggressive and not deterred by the security, several bartenders are working deals to reduce bar tabs in favor of their personal tips, and hot water in the shower was unreliable - varied morning to evening with no determined pattern or schedule. The menu at the property was also a disappointment. It was the same menu at the various places to order food, and the supply chain seemed to suffer while we were there and menu items became unavailable while the remaining food quality diminished daily over the course of our stay. We actually opted to leave the property and eat elsewhere toward the end of the week. Beyond these issues, the lack of ability for the property staff to provide change was a constant issue. Everything on the property is tip based and local ATM and banks only distribute larger bills in local currency. This limits our desire to tip, or leave us overtipping with the available bills we could acquire. The property seemed to have no ability or desire to assist us as guests, just hoping we would use larger bills. Overall, we are disappointed with Hilton and would not recommend to stay at this property.

The hotel is accessed by a series of alleys. The front desk team was always pleasant and welcoming. Our first room wreaked of urine, but they promptly moved us to another room. This room had a lovely view of tarp from the construction being done on the next building. Breakfast was good, and the views from the restaurant are nice. The AC seemed to turn off at night so we would often wake up hot. The room was dimly lit, and definitely dated but clean. Overall service was very attractive at the property.

Interior is very interesting and special, but it smells like mold inside and even spices dont help. Breakfast was surprisingly bad, and view from room was next level doggy. Better to book something on the coast.

Spent a night here. Hotel is located within walking distance of major Stone Town attractions and restaurants. In Stone Town you should expect to do some level of walking so expect to do so if staying here..as it has no direct car access but the parking is a stone throw away. Rooms are clean and comfortable, they have a rooftop restaurant where we had a decent breakfast buffet. If you have any issues please contact Tumaini she stood out of the hotel staff we interacted with. Book this hotel and take the guess work out of your search for a certain clean and restful night or two in Stone Town Zanzibar. Recommend!!

My stay at the Double Tree was absolutely wonderful. The staff and management were extremely helpful and friendly. It became a home away from home for me. I would go back in a heart beat. Thank you Tony for your great hospitality.

Their reception has an Arabic/Turkish theme, and it is romantic. The rooms are beautiful for sure, not something you can imagine to see while at the reception. The dining area is another marvel; quite cozy. I had a group of 25 and a dinner planned on the spot, it was all delivered beautifully let alone their breakfast buffet. Youll like the maze feeling you get while locating it in stone town. You are almost confused and here is their entrance... #karibuzanzibar

Nicely located hotel on the edge of the Stone Town. Reaching it is a bit tricky through the narrow lanes. Checking in was smooth and fast. We were upgraded to a suite at no extra cost. The suite was spacious, clean and modern, with no views but that was OK 😁. Breakfast was in an average sized rooftop restaurant with basic breakfast items. Staff in the restaurant are very attentive and helpful.

I very much enjoyed my stay here, the service at this hotel is exceptional and I felt welcomed and taken care of. The room was spacious and comfortable and the breakfasts were delicious. Highly recommend! I will stay here again in the future.

A really beautiful spot in Zanzibar. The sunsets were just amazing. The hotel is clean and the rooms really lovely. It is still very much a rustic vibe so dont expect 5 star. The towels are a bit tired and could use a refresh. Overall the food was good but I would say venture out along the beach as there are other restaurants otherwise it tends to get very monotonous every breakfast and night to have the same set of choices. The poolside snacks were great but the Pizza would have been better out of a wood-fired oven and not the frozen type but otherwise really amazing times.

Hotels entrance is off the main road and inaccessible by car. You have to walk about 5 minute with your luggage to get there. Food is expensive and not always fresh especially the pasta. Towels were hard and dingy. Shower stall was dirty. Would most likely not stay again there are better choices in the same price range

Love the experience I had in there. The cleanliness of room, the Taarabu restaurant with nice and delicious food and the lovely gym i spent my early hours at.

We visited Stone Town Zanzibar in August for my wifes birthday. The hotel was beautiful and very accommodating. Thanks to the General Manager (Yehia Elmansoury) and reception staffs for upgrading our room and also coordinating a birthday cake surprise for my wife, at the rooftop restaurant it was a blast. Planning to come back soon, we are definitely staying at the DoubleTree by Hilton.Cheers.Ben

We had an amazing time at Double Tree Stone Town. The staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect in every way.

A perfect place to enjoy the best breakfast, cosy rooms, breath taking roof top restaurant, a lift , gym, cookies to welcome guests, with a polite Tunisian chef!

A great experience of Stone Town, Zanzibar. It gives you an impression that you rolled back the time, 50 years. Walking around the narrow streets and meeting friendly people, and street food at Forodhani complemented the stay. Staying at Double Tree by Hilton - Stone Town gives you a sense of togetherness. You are not in the world alone. Yet when you retreat to your room, you enjoy solidary rest, in a comfortable bed.

Fantastic hotel, with amazing service, staff and management. I’ve stayed in many DoubleTree / Hilton hotels, from Fiji to Riyadh, Dubai, to Sydney, and to Houston, and the DoubleTree Stone Town was truly exceptional. The hotel delivers on the well known high quality Hilton service and standards but with a strong authentic local feel. This makes it a fantastic and an all more enjoyable stay.The rooms were spacious, modern, and immaculately clean.The food was great from breakfast to lunch etc.Thanks to the entire team for making my stay enjoyable.

My stay at this hotel was the most fabulous experience it was magical just like the island everything was just perfect. Tony was one of the most exceptional managers and he made my trip just so amazing thank you all for your quality customer service

Better than most rooms in the area.Very clean and comfortable.No view from the rooms except from the restuarant& no swimming pool.Overall experience was excellent

A glorious hotel in the heart of Stonetown. Amazing staff and location. Staying here places you in walking distance of most everything you need to experience in this magical, historic town.

Its a nice place to stayWhen your are looking for a hotel this is the best one in Zanzibar.

Top to bottom everyone was wonderful, and accommodating. Its comforting to find American Standard halfway around the world. Plus the local staff are so genuinely kind!

Wonderful hotel in Stone Town. The staff are some of the friendliest people I have met, always smiling and very helpful. The room was clean and nicely decorated. The restaurant was adequately manned and the restaurant staff were great too. The food I had was wonderful, looking forward to breakfast now. There is a small gym with a few machines but it is open 24 hours a day which is useful. The hotel is a short walk from the beach and other small handicraft shops and a very good spa. Locals are friendly and it feels safe walking around even after dark.

- They didnt let us to check in even a minute earlier.- Check in Girl at reception on the we arrived (31 Aug) was not nice and friendly as all the other Tanzanian people we met, she was grumpy- lunch and dinner minue was limited, no choices- Room view- There was a construction next to the hotel so there was no way to get a nap during day time- Good and delicious breakfast- Clean and comfortable

It was great, with everybody so kind and helpful. We also appreciated the delicious fruit platter surprise!

Nice hôtel, the staff is friendly. The location is good and the breakfast is okay. I really enjoy my stay there. Chef Alex is really nice, I will come again.

Hotel is situated in the heart of stone town, walking distance from the beach, restaurants, local market and small shops.No pool at the hotel, but the rooms are very clean and tidy.Restaurant of roof top is one of the best in Zanzibar!

Wonderful hotel in Stone Town. The staff were amazing, always smiling and very helpful. The room was nice and clean. The food at restaurant and espacially breakfast was wonderful and staff were great too. Great location - the hotel is right in the old town center, a short walk from the beach and other small handicraft shops. Local people are very friendly and it feels safe walking around. Definitely recommended for everyone

Great location, staff is amazing. Their restaurant is good. Keep in mind is a budget option hence rating for quality vs value for the island compared to other places. Must sort out the mould smell in the lift and ensuring everything works in the room. Wifi a bit slow. Terrace for bfast is nice. But again, greatest asset is the staff from reception to restaurant, friendly, polite, helpful.

Have you saved up some 400$ and wish to lie on a world class mattress and have the pampers of a king, right at the middle of stone Town? Dont go anywhere. I loved the place. Loved loved loved. The resataurant exquisite.

Wells organized company in zanzibar stone town haji he to organize well beings car rental Brand New.. models 17 Rav 4 automatically short..with airport parking areas arrival..

Nice hotel, exceptional service. Just as advertised. Clean, comfortable, near to everything. AC works awesome. Rooms are great, beds are comfortable, bathroom is nice. There is a gym on the fifth floor, right near the restaurant. The view from the restaurant is great. Breakfast has many options--some more unusual than others (stir fry and potatoes in coconut sauce), but the coffee is great as well as the juice. Theres a pancake and omelette/egg station.Nabeel and Anna Paul are great. They let us store a luggage with them while we travelled the rest of the island and we stayed there on our last night. There is a TV in the room as well as WiFi. View from the room is nothing spectacular, but it is a good reason to leave and explore. It is also near Dubai Supermarket where you can get random things. More importantly it is near Cinnamon Spa--go there instead of the one they recommend at the front desk. Did not eat here for lunch or dinner. Definitely a great place to stay where you get more bang for your buck than if you stayed at a more pricey resort across the road. They even printed my corona test results to take to the airport. If you need a taxi, call Salum. We met him, and used him exclusively on our trip. He was fair and punctual. He has WhatsApp: +255 778 073 020

Good reliable hotel in the heart of Stonetown. Staff are friendly and the included breakfast had a decent variety and plenty of different coffee options and juices

Wonderful place with great hospitality and spacious clean rooms with food facility.

After two long years, we are back in Stone Town and in Double Tree Hotel. We have felt even more at home this time, having found the same amazing staff we met last time! The courtesy, amazing food and cleanliness make this hotel top 1! Great VFM. Keep it up

The hotel staff was always very friendly and pleasant. Bed was very comfortable, Rooms and other common areas was very clean. Would stay again on my next visit to Stone Town Zanzibar

Excellent value stay at Double Tree Hilton. Great service, cleanliness and hospitality.

Service is good, employees are kind and serviable.Breakfast is lovely and tasty, many things if not everything is homemade.The room was clean and cleaned everyday.Well situated.

Really great value for money. Perfect rooms and perfect service. For me, Double Tree is still the benchmark business hotel in Zanzibar City. Nice extra: Management speaks German!

The staff were so welcoming, friendly and helpful. The room was spotless and the bed really comfortable. I love the locally made furniture to give it a Zanzibari feel while still retaining Hilton comforts

Right in the center of Stone Town although not directly accessible by a car. Taxi drivers know the route though as the venue is pretty well known in the area.Stylish and clean rooms, good restaurant at the roof top.

Excellent choice in the center of Stone Town! Highly recommended for the excellent team and the amazing views of the rooftop restaurant.The hotel also boasts a small gym, perfect to blow off some steam!

The location is excellent and the restaurant served amazing ice coffee. The staff were very helpful too but the bedroom needs upgrading.

Quite disappointing.. wouldnt really recommend if you are looking for something luxury. No help offered with bags at check in.. rooms bedsheets were not clean even After asking them to change them. Breakfast was average, eggs took about 25mins to come out! Very small hotel no where to sit around or chill..Checked out a day early and was not asked how our stay was which should always be asked especially in a high chain hotel or hospitality industry.

Nice place... warm and courteous staff, and good food too. 😋Would surely recommend

My wife and I stayed here for 4 nights over New Year. Overall, everything was fine, but we didnt feel it was worth its price tag as one of the higher-end places to stay in Stone Town. The main issue was housekeeping. We were told upon checking in that, due to COVID, rooms would only be made up upon request, and that these requests must be made before 12 noon. We have travelled to many hotels during the pandemic, including several in Zanzibar, and this is the first time we have encountered this policy. Worse still, on the first day we did request that our room be made up, we came back from our day out to find that it hadnt happened, despite it being around seven hours since we had made the request. Our other issues with the hotel were that it just felt a bit soulless for a place as vibrant as Stone Town, and it also felt like the place had seen better days. Towels had holes in them, and the shower leaked. On the other hand, service in the top floor restaurant was excellent. In particular, wed like to thank Yohana for both his great service at dinner and his tips for places to visit in the town.

Nice welcoming from Receptionist , comfortable suite, good location in the stone town, great service with helpful staff and limited breakfast items☺️

Great, amazing location!!! Everything you need is near! Nice food.

Nice one!Chef is great guy he is literally magician his food is the best in Town.. do not leave city without trying coconut soup, Avocado salad and Lobsters... amazing ..Also the restaurant is on roof top so you can enjoy your sunset over the ocean

Moldy and humid rooms, because if the lack of sunlight in the hotel.Unprofessional Hotel staff, we had to keep repeating every single request in order to get it done.The reception charged us dinner while we had it outside in the city pretending it was a mistake.We booked a taxi online to take us to Nungwi, when the taxi arrived, (the same receptionist that checked us out and we asked her to call our room when the taxi arrives) told the taxi driver there was no checkout and nobody was waiting for him ( to force us take their shuttle which is double the price). Luckily the taxi was communicating with us via WhatsApp!!!It took her also 30mn to sendsomeone to collect the luggage from the room.Very bad behaviour

I come ottenere to Double Tree Hilton in Stone Town. I personally think it is the hotel with the best location and service valle for moneyI highly recomend for travelers

Staff and location very good, a bit to noicy from the other rooms

Over the past few yrs since moving to town we spend every Anniversary at Double tree ZNZ.As well we bring VIP s there as well.and my May Birthday !.Last night being our Anniversary we both ordered Lamb chops ...the best we have ever had in TNZ ! The new Chef from Tunisia introduced himself and my goodness he has been so well travelled and trained in Paris ..As well.as.Chef Alex..the attention to personal detail.He had our Anniversary in his personal.diary !!!Was heart warming and during thesetimes everyone made usFeel.so valued ..we have known Johann for ages and he is top of the pack for service and genuinely loves his job and people !The one thing I would request is NO smoking inside or out .the Balcony is too small ..and.outside over a lovely dinner the patron at next table light up and just ruins the entire experience of fresh air and ambiance...This happens to us last month when we brought a guest and WE had to.move inside ...feel.On our dessert plate was written bea

We did not like the stay there. The room smelled musty. And we just booked it for a few hours to get rest befor we start our journey home. Its not worth the money. Even the service at the desk as we left was really inacceptable. The Lady talked to others on the phone, while handeling our payment without showing us what the amount is. After telling her to show us, she rolled her eyes. Absolutly unacceptable. We do not recommend there are such nicer places to stay for that money.

The rooms where too dusty we ended up sneezing the whole night instead of sleeping . The rooms also has a certain smell more like dump room . I didn’t enjoy me sleep at all .Otherwise the staff is very friendly and they give you warm cookies on arrival . I’d still pick somewhere else unfortunately

Very comfortable beds. No pool. And the gym is enough to get you buy for about 5 days. Food is great but the restaraunt breakfast buffet is not restocked enough. So if you are vegetarian then there may be no options. Location is great and a nice public beach is very close. Maru maru is much better, but maybe not as refined for rooms and decor.

I absolutely love this Hotel! Centrally situated in the heart of Stone Town, it enjoys east access from anywhere! A professional and friendly team extended a warm welcome on arrival, making the checking in process a breeze! The rooms are well appointed, comfortable - fresh and clean! The restaurant/ bar on the roof offers spectacular views, and is a perfect setting to sip on refreshing cocktails while watching the sun set. Breakfast is also served in this venue, and was a scrumptious affair. Price: Well priced and affordable for sure! Make this beautiful venue your venue of choice when next in Zanzibar!

Very nice hotel in the heart of Stone Town. Walking distance to all the attractions. The building was once an old court house, now tastefully restored and on brand. The room was the perfect size for a couple, it was clean and functional, with exception to the sink faucet, it was the worst, unless you like having a shower while you wash your hands! Good buffet breakfast. Rooftop restaurant is cozy, good food variety and with friendly staff.

My husband and I really enjoyed this hotel. It was the first American owned hotel of our African trip and while we usually like to stay in locally owned properties, we were ready for a taste of home. They did a great job offering Zanzibar decor and hospitality. Staff went out of their way to take care of us in the rooftop restaurant with sunset views and at the front desk. Comfortable room, good location. Not beachfront, but you can stay here walk next door to the Park Hyatt and watch sunset beachside.

I have never been treated as well in any hotel as I have here. From my check-in to check-out literally everything was fantastic. The complementary upgrade, the staff always greeting me and smiling, people asking to help me and meaning it. I never saw anyone on their phone or engaged in conversation instead of heping guests like in the USA. The complementary breakfast buffet was incredible. And every single little touch to make this a wonderful stay was unique and fantastic. Ill never not stay here.

Chef Alex and Francis our waiter made our stay, although all the staff were lovely and so helpful. Im allergic to gluten and dairy products and I was able to eat with confidence knowing that they understood. Location was excellent and the room was exceedingly clean. No pool but very near the sea.

Everything was just too notch. Starting with the reception crew (Nabil, tomani, and Ibrahim), the waiters (Francis, and Mariam), all the way to Chef Alex. They all went the extra mile to accommodate us and to make us feel welcomed. Their hospitality surely did make up for the absence of a pool.

I enjoyed every moment of my 7 day stay here (when I wasnt site-seeing, sunbathing or shopping). The staff are so helpful and friendly and the rooms are awesome. It is a tad pricey though, but so is every hotel in Zanzibar. I will gladly come back here again.

The hotel is down town stone town. Location is in walking distance from the beach and some sight seeing spots. The rooms are great and the staff is fantastic. The roof top restaurant is great, specially when Johana is serving you. Special thanks to Chef Alex for his fantastic care and great personality. Thank you Chef!!!!

The hotel is located right in the Center of Stone Town (the old town), walking distance to everything you need to see or visit in the capital.The service was excellent both at the reception and at the breakfast.The room was clean, quiet and comfortable, WiFi worked well.Breakfast was good with the normal food you would expect.Overall a great experience!

Once again, I enjoyed a lot staying at Double Tree Hotel (Stone Town).

Very nice hotel and the staff I met very attentive. The location is excellent, nestled within the stone walls and secluded enough to be quiet and not dangerous.Ate at the rooftop restaurant a few times and it was brilliant. Also recommend the sister hotel at Nungwi beach in the north.

Did not meet global DoubleTree standards: rooms were very noisy from a loud in-room fridge, and our room (104) being across from a housekeeping closet. The windows also werent sealed properly so one night there was a storm overnight and our room got flooded. Housekeeping was good though and did turndown service each evening.Front desk/restaurant wanted $20 USD extra for a second guest on half board meal plan, despite the actual rate being identical between 1 or 2 guests, but we had already checked in.At least Diamonds got 20% off F&B so it was cheap to eat at the restaurant.

Such a beautiful hotel in the heart of Stone Town. Great location. The rooms are large and well maintained and comfortable. The breakfast on the rooftop is delicious with a lot of selections. Highly recommend! We actually switched from another hotel to come here as it was such better quality.

Amazing rooms and the breakfast was really good

The hotel is everything you can expect from a Hilton anywhere in the world. I thought the service was immaculate, however the choice interior design and facilities did make it feel more like a business hotel (clinical feel to it). And there is nothing wrong with that, except in my case it didnt really give me a chance to switch off and/relax. I would recommend this hotel for a 1-2 night stay at the most before venturing out to other parts of the island.

Had pretty good price deal to stay in hotel. The facility is decent deserving Hilton brand. The rooftop restaurant is not big but with good view, nice food and great service. Room is neat and tidy. We had good staying experience here. Appreciate the stuff. The welcome cookies are really delicious:)

Nice clean hotel in good location with very helpful and friendly staff. Unfortunately you cant drive to the front of hotel, you need to walk through a few streets but hotel staff were very helpful with our bags.However I thought the room (112) was pretty basic and very small with no view for the price paid ($155). It had no mini bar or snacks to purchase. The room was on the first floor which was quiet noisy in the morning from the sounds outside.We liked the cleanliness of the room including the soft pillows, 2 bottles of water and the Crabtree & Evelyn toiletries was a nice touch.The rooftop restaurant saved the day as the evening meal up on the rooftop terrace was incredibly good. Recommend the chateaubriand and the rock lobster.Breakfast was a bit chaotic but I think we just turned up at a bad time. I would go before 9am to get a table outside and enjoy the view.

Got in on the 14thTook time before they gave me my room(even though I booked and paid 2-3 weeks ago)The place and hotel gives me a Morocco and Ancient Abu Dhabi home vibes.I missed breakfast time by 10 mins I got in by 10:10 (cos my flight got delayed and the pick up service left before I arrived) and they didnt let me have breakfast. That wasnt so cool though.Here they help you register for your PCR test online

Nice hotel in stone town with top floor restaurant

Very nice hotel with great hospitality

The Rooms are Very Cosy, very clean and neat. The food is very tasty and the sea food was exceptional.All The staff are very welcoming and friendly. Its a Yes to Me...Double Tree any Time.

I liked the energy and vibe of the hotel and location.

Great compact hotel in the heart of Stonetown. Located close to beach and one of the prime shopping streets. Not central to some of the more historical sites like the slave history museum. Staff very friendly and helpful for your needs during stay. Roof top restaurant has a great view and excellent food. Highly recommend this hotel if staying in Stonetown.

Hotel is located on very small streets that are not large enough for a car to drive all the way to the front door. Be prepared to walk and carry your luggage a short distance from the car to the hotel. Upon checking out, hotel staff helped us get all our luggage to our car safely. This doesnt seem to be unusual for Stone Town, but I wish I knew that before arriving.You receive a warm cookie upon check in and any time you ask for one.Room was clean and comfortable. More luxurious than other nice hotels we had stayed on on our trip - nice shower, TV, minifridge, and safe. Our air conditioning didnt work the first night, but was fixed before our second night. They provided bottled water each day. The outlets by the bed are universal outlets, which was a nice touch. I also liked being able to turn off all the lights from bed, too. Wifi was included free. It was fast and accessible from anywhere in the hotel.I only ate at the restaurant once. Restaurant staff accommodated my special dietary needs and served vegetables instead of pita with the hummus. Server seemed to find my request a little strange/comical, but I got exactly what I wanted and appreciated it. Overall, I would stay here again.

We really enjoyed our stay at the Stone Town Doubletree. The staff was great and the hotel was clean and quiet while being within walking distance of shopping and dining. The concierge was very helpful in arranging tours of the area and getting rides (taxi). The beach was only 1 block away and gave some time to relax.

Great stay in Stonetown! It was easy to walk everywhere from the hotel and it is well appointed. The rooms are spacious (I had a 2 room suite) and the air conditioning is nice and cold lol. The indoor/outdoor rooftop restaurant is great but can be very busy in the morning since Hilton medallion members get free breakfast. The staff is beyond nice and very helpful with whatever you need, even arrangements to the airport. Be warned though that cars cannot drive up to the hotel entrance (due to the narrow streets) so if you have lots of luggage it can be a hike. Good news is staff will meet you and assist you when you call. I enjoyed my stay greatly💝

Good hotel, clean, they are willing to help the customer, but the pole pole regional policy is something to get used to. Breakfest is OK with a small variety (compared with European 4* hotels). Try the fruits 😉

Cant cancel via Hilton. My wife and I booked this hotel via Hilton app. Everything works as expected. A bit more than a week before the check-in date our family from overseas informed as that we need to visit them for an family emergency. As a result we had to cancel our trip to Tanzania. We knew our booking is nonrefundable but wanna make sure I got charged onto the correct credit card for insurance purpose, also to allow the hotel to know not to expect us. We called the Hilton 1-800 number but it turned out they cant do anything with this booking, not even connect with the hotel to deal with situation (I am a gold member). They told me to call the local number but I check with my phone company it is gonna cost me a fortune to call Tanzania. I asked if there is an email that I can reach apparently there is nothing on the record at all... They said they will send a ticket over to the hotel and ask them to email me or call me bit so far after 2 days I heard nothing yet.I putting a 3 star to be neutral on this and hope to let other future guests know in case you see yourself in similar situation.

The customer service here is outstanding! The hotel manager Mary noticed that I was a gold member although it was not listed when I booked. Mary constantly helped us with every question and concern. She also gave us suggestions on what activities and food was a available in the area. At the hotel restaurant we ordered the seafood platter for 2 and this is one of the best dishes we had in Zanzibar. After dinner the chef personally greeted us and we shared a great conversation. I would highly recommend this hotel for all who visit Zanzibar!

Perfect place to stay to discover Stonetown perfectly located close to beach in the old part of city.Four star hotel which perfect service. Nice rooms, quite big. Very clean.Amazing roof top restaurant!​

Good location, excellent staff, clean and comfortable rooms though with shower only, no bathtub.The rooftop restaurant has good views and a diverse menu. Prices are similar to other, high end establishments. There is an adequate exercise room but no swimming pool.Suggest exploring other locations only because they may offer more facilities but for the traveller, this is a very reliable choice.

Fantastic stay here!! From the moment I arrived the staff were so accommodating & helpfull. The room was possibly one of the best Ive had throughout my 2 week stay moving about and the food was delish. The staff make this place so special. Thank you.

Walking distance from the ferry terminal and just 15 minutes drive to the airport. Lovely views of Stone Town and in the middle of several luxury hotels. Beautiful interior, strong WiFi and great staff. We got a room upgrade on arrival and a free breakfast. The hotel staff helped us arrange for a taxi to visit the rest of Zanzibar. There is a restaurant in the building serving all types of cuisine. Alcoholic drinks also available at the restaurant.

If you intend to stay right in the heart of stone Town, they gat you sorted

Nice hotel in the heart of stone town. Safe and secure, great restaurant upstairs, close to everything. The only downside it that the front door is back some alleys from the taxi drop-off, but we never felt nervous or that security was an issue. I would book it again. Great staff too!!!!

The staff were great! We spend one night. Its well located in the heart of Stonetown.The day we were to leave, we checked out and left our luggage in the luggage room as our flight was in the afternoon. It just happened to be a rainy day in Stonetown and we were soaked wet by the time we got to the hotel.They were kind enough to give us a room to shower and change. Kudos the staff for your hospitality!

One of my favorite hotel to stay at in Zanzibar. Set in the middle of stone town in the alley ways you come across this beautiful hotel. Greeted by friendly staff. Rooms are spacious and clean. Rooftop terrace restaurant with panoramic views of stone town as you enjoy a delicious meal. Some nights they have live taraab music players which really makes Zanzibar come to life. Their coconut crab soup is a must and their pizzas I would highly recommend as well. They also make amazing birthday cakes, I recommend the black forest cake with fresh fruit. Will definitely keep coming back here.

Like this hotel a lot.Very tasty food, clean big room and so comfortable bed. WiFi is the best Ive seen in Zanzibar.

A high class, elegant, modern yet rooted hotel. I expected no less from a Hilton branch and they really delivered. Every one of the staff were polite and helpful to us. The rooms were being cleaned frequently and the place has a fantastic location right behind the main streets of Stonetown.

This place is affordable, yet you get more than you paid for....The cookies when you come in are such a cute way to welcome guests. The food and breakfast was delicious. We had trouble with our TV and they came running and fixed it immediately. The only thing I did not like were the gazillion stairs at the front. I had a baby pram and it was torture trying to get up and down the stairs. Although the guards were kind enough to always help us up and down the stairs.

The rooftop restaurant has amazing view,great food and awesome staff. Our waiter Frances was very kind,helpful and he gave us some tips about trips in Zanzibar. I can kindly recommend this place. Hakuna Matata!!!!

DT of Hilton is always a good value for money. Very nice and helpful staff, clean and cozy rooms, good bed, tasteful restaurant.

This Hilton property really sets the bar for customer service. We were treated more like old friends than guests with over the top accommodations, friendly staff (Mary really went out of her way to make sure we had an excellent experience) and quality Diamond member amenities. I would highly recommend anyone looking for a place to stay in Stonetown to choose the Doubletree.