user
ZanzibarCars RentalsCar Hire Company
Kwa Mchina Mwanzo, Zanzibar 4554, Tanzania
Appearance
Comments
Pe
Review №1

I highly recommend this place. Dropped them an email with a few details and when I arrived at Zanzibar the car was waiting for me at the airport. Super frieldly and double super helpful staff. They also helped me with the Driving Permit. The price depends on what you want to rent, but they give a fair good deal, so you can be sure you wont get ripped off. I will definitely use them next time!

Ia
Review №2

Though I sent in all information so they could arrange my license and had confirmation of my reservation, when I arrived in Zanzibar they had forgotten to get my Tanzanian license and nobody met me at the airport with a car. I was able to make contact with them and after sitting at the airport for an hour they were able to secure me a car but didnt get me a license. I was told that I should drive north anyway and they would deliver it the next day to my hotel. The license never arrived. I was forced to pay a fine at a checkpoint. I was so paranoid about driving the car that I didnt and it just sat parked in my hotel. I paid for a car for 3 days and a license but didnt really use either. The car was as advertised, older but perfectly fine. I had no problem with it. They also made returning the car simple by picking it up from my hotel. Bottom line: I paid for a service I didnt get.

Ru
Review №3

I decided to hire a Toyota RAV4 with this company. It was a very simple process and the customer service was excellent. The company helpline is available 24 hours a day and the staff are willing to go above and beyond for their customers. I am happy with the service they provide. I will definitely use them again :)

Da
Review №4

I would DEFINITELY NOT recommend this car hire company to anyone, we had a REALLY poor experience.When we collected the car it was filthy dirty and completely empty of fuel.Halfway through our holiday the car we hired had a puncture and when we went to change the tyre, there was not wrench spare tyre was also flat. We spent four hours out of our holiday trying to sort out a replacement tyre.The hire company offered us no compensation at the time.When we approached them for compensation they said they could only offer us two days free car hire in Zanzibar. Bearing in mind we have just returned from holiday we will not be able to use this offer,They said they had no means of refunding us.

Ma
Review №5

I had a really great experience renting a car here. The communication was really good and they are very nice and its also affordable. I would highly recommend!

Mo
Review №6

We hired a car for 4 days and we were extremely happy. We chose the Toyota rav4 and honestly for the two of us it was the perfect car for the island. Its nice and narrow which helps because the roads are sometimes narrow. It also sits nice and high so didn’t have any issues on the few dirt roads. The company kept great communication through whatsapp and the price was very fair. I would definitely recommend this service. We also booked airport transfers and found their prices to be the best we could find. I’m a very happy customer 😊

Ma
Review №7

The service was excellent we picked and delivered the car in the airport. Driving in ZNZ was a challenge but totally worth it. Very much recommend Zanzibar Car they were great with us. We rented a RAV 4 perfect for the roads.

Ma
Review №8

Very good experience and I totally recommend them. They were waiting for us at the airport exit with our name written on a paper. The car was clean and let us travel on all paths of this exceptional city. They were very helpful picking up the car at the end of the trip at the hotel. Also price is really fair.

Fa
Review №9

I connected mr Salum by whatsapp before coming to Zanzibar. He responded fast and clear communication. He even prepared my international license (which is required when driving in Zanzibar) for free. He made sure one of his employees was waiting for me at my arrival time. It took me even a bit longer, but his employee was waiting for me :).The tank comes like pretty much empty, but I think that is a Zanzibarian thing, reading the other reviews. But that was okay. His employee drove with his own car and me following him by the car to the fuel station, which was like couple minutes drive. Thanks for that Feisal Salih!Delivering the car was also a easy proces. I arrived earlier then communicated, but after contacting mr Salum he told me his employee is there anyways and I could handle over the car to him.The car was good, I took the 3drs Toyota 4wheel drive. Never had a problem with it!Clear communication with mr Salum and quick responses when you need him for something.

Am
Review №10

We had a great experience with Zanzibarcars, we hired a car and a driver for our time in Zanzibar and it was easy, friendly and professional from being picked up at the airport until drop off at the end of our trip. Highly recommend this company and our driver Feisal who was great the whole time.

Ro
Review №11

Very good service. Car pick up and drop off was seamless, car is quite used but runs well without any issues. Overall highly recommended!

Lo
Review №12

Awesome car rental company, we rented a car for 5 days and get to the discover the island at our own pace. Will definitely recommend it to family and friends who come to Zanzibar :)

Ju
Review №13

The car pick up is very smooth - a person is waiting for you at the arrivals. Only cash payments. You get your local driving license, fill in some booking form (but you dont get any copy of it) and off you go :)The car was given with completely empty fuel - a small minus for this.The car is rather used and not in a perfect condition but technically it was OK and without any issues.Return - you need to confirm the pick up time via WhatsApp and thats it (the person was very punctual).So all went smooth.

Ev
Review №14

Very excellent service. All papers were ready in advance 👍🏼. We just received the keys and gone exploring the amazing Country!The car itself was also in a good condition and we had never problems with it. Air condition worked very well - so we were absolutely happy driving through the country!

Jo
Review №15

Thanks for an easy, flexibel and pleasant rent.Everything was perfect, our Toyota Rav4s was in very good conditions and the A/C ran great.The workers who gave us and picked up the car were very friendly.Very easy to arrange everything and very flexible via WhatsApp, as well as the tramit for the International driving permit.Asante Sana!

Ad
Review №16

I strongly recommend against renting from this company. After seeing mostly positive reviews online (which I now believe must be fake), I chose to rent from Zanzibar cars. However, i had the worst experience of my life dealing with a rental car company. The company brought me no less than FOUR different cars, as each car they delivered had some sort of issue (e.g. 4WD not working, window buttons not working, doors not opening, AC not working). Each of their cars are old and in terrible shape. I had also requested a baby car seat for my child and the cars were delivered with unusable car seats (old and dusty and not even bothered to install the seat for me upon delivery). After the 4th car (and lots of time spent over 4 days of my vacation in Zanzibar communicating with the company rep Mr. Salum over Whatsapp and meeting their drivers) I lost hope in getting a working car from this company and asked to cut short my 2 week rental and also asked for a refund for the full amount I had paid as compensation. Mr Salum refused to issue a full refund to compensate me for the major inconvenience and charged me the full amount for the 4 days as well as cost of drivers permits and did not even find it appropriate to refund the TSH 120,000 in petrol I had put in their cars (but obviously did not use as I had to return each car). The delivery drivers do not speak a word of english and if you call their phone the person who answers will refuse to speak to you (Mr Salum is nowhere to be found) and insist you communicate only through Whatsapp. Overall, a terrible experience and would not recommend using this company or dealing with Mr Salum. I rented from Zanzibar Express Car Hire instead and had a positive experience.

Jo
Review №17

I rented the Suzuki for 4 days and had the last day for a discounted price, delivered and picked up without issues, perfect to explore the Island. I definitly recommend Zanzicars instead of getting taxis everywhere. Fun, cheap and reliable.

Da
Review №18

Very convenient and helpful. Sometime difficult to get a responsible on the phone or react per email on short notice, but overall very happy with the service. I was even taken by car from the airport to the most near ATM and petrol station and showed the way to the hotel before handing the keys. Very helpful when new in town. With pleasure again!

Ji
Review №19

I had a wonderful experience from start to finish! Mr. Salum was quick to respond and answered all my questions (prior to pick up and during). They took care of getting my Zanzibar driving license, picked me up at the ferry on time, and even when my battery died (on the ORHER SIDE of the island) they made sure to be there early in the morning so I could make my PCR test on time. The young men on his staff were pleasant and kind. They assured me that if I needed anything, just contact Mr. Salum. I’ve rented cars many, many times while on my travels abroad...and from corporate car rental companies and I have to say, this is by far, the most pleasant experience I’ve had. From the staff to the car, everything made my trip easier! Asante!

Юл
Review №20

We were completely satisfied with the service. All in time, clean and polite) We rented a car for two weeks and it was just one little technical problem that was solved in 30 minutes. Thank you, it was a good choice to choose your company)Also, I’d like to notice, that police was unfriendly to us all the time just because we are tourists, but you need to call Zanzibar Cars for fast talk between them and an officer. If you are following the rules, everything will be solved in a few minutes)

Pa
Review №21

Easy booking (via Whatsapp), competitive prices and fast delivery. The car was also in good shape! Will rent again!

Br
Review №22

Zanzibar Car Rentals were great. They met us at the airport and provided very thorough instructions. Compared to some of the other rental options, the quality of the vehicle was quite good. We will definitely use them again.

Ra
Review №23

Excellent service. The driver and car was waiting for us at the airport on time, at 3am, despite us booking only a couple of hours before. The driver dropped us off right to our hotel, which we were very grateful for. Excellent communication - always at the end of a watsapp message. Very simple and hassle free to book a car through zanzibar cars. I would definitely recommend.

Br
Review №24

Amazing and convenient, prompt response on every question. Definitely will come back to Zanzibar cars on my return to Zanzibar!! Cars are also in great condition! A car hire you can trust!

An
Review №25

A very good experience. Very easy to pick up the car. The communication through WhatsApp makes everything very easy. Good prices and good cars. The most important: they resolve problems in a short time. We had a problem with our battery and they changed the car quickly.

En
Review №26

Very good service,Mr Said is very prompt and professional.On the day i was told the driving permit had additional cost. Other than that, the whole process was OK.When I arrived the driver was waiting for us and handed the car over.We had a flat battery because we forgot the lights on, I messaged Mr Said and they came to our location and put in a new battery..I have already recommend them to all my friends.

Fr
Review №27

Received the car at the agreed time (car and driving permit was delivered to Nungwi), the car was in good condition and it was return at the airport as discussed.Very good communication with the manager which is helpful and always responds to your questions. I recommend this company.

Kr
Review №28

It was such a pleasure renting a car from them. They are welcoming and driver brought the car to our hotel. We were at Zanzibar 7 days - best way to discover the island with rental car. Othervise you pay more to transfer - there is no point if that. Really good desicion was to rent car from Zanzibar Cars. We were really happy with their service and price of the rent! Will recommend to everyone who is visiting Zanzibar!

Be
Review №29

Nice Car. Delivered on time and it also came with enough fuel to help move around town before starting my Journey. Would recommend to anyone and Im definetely using it again

As
Review №30

I did use the rent a car service for a period of 4days just last week. The booking was quick n efficient. We accidentally had some issue in r tyres. Mr. Said quickly arranged for a alternate car. Extremely helpful and quick in response.I will recommend people to avail there service for sure.

Em
Review №31

Renting a car with Zanzibar cars was super easy and everything run smoothly. One day before getting the car I contacted them via Whatsapp and arranged with them the type of vehicle, timings, payment, etc. They arranged the Zanzibari driving permit for me, just asked for a photo of my original drivers permit. In less than 20 minutes I have arranged with them everything. Next morning they arrived punctually at my hotel for car pick-up and accompany to the gas station for fuel. The good thing with them is that you don’t have to return the car with a fuel tank (meaning u also dont receive it full), therefore you just spend the gas you actually consume (just be careful, don’t let the car be out of petrol!). For dropping of the car was easy as well, they were on time in the airport, just a quick check and gave them back the keys.I rented the car for 3 days and was up and down Zanzibar. The car was in good conditions and overall easy to drive (for the ones not used to driving in the “other”/right . Totally recommend Zanzibar Cars :)

Ar
Review №32

Me and my family rented a 7 persons Toyota Noah. This well maintained and reliable car made our holiday also a succes because we were very flexible in travelling in a safe way. One day we had a little issue with a worn out wiper. After contacting Zanzibar Cars the problem was fixed within an hour! Azam Cars is reacting always within minutes via whatsapp or phone during our holiday and in advance. Before we arrived my international drivers license was arranged by Azam Cars. I highly recommend this company if you are looking for an reliable and well affordable rental company.

Pa
Review №33

Your absolute best choice to rent a car in Zanzibar! Quick, easy, with fair prices, and an above-and-beyond service!The car we rented (Toyota Rav4) was in perfect condition, with A/C and tinted glasses.Said, the owner, is super kind and available on WhatsApp!

Ca
Review №34

Truly professionals. Easy process to book a car. We have asked for a car with driver to our hotel for few days than decided to extend it, which was done with 10 min chat only. Nice driver, serious and trustable.

Je
Review №35

Prompt arrival, always available on WhatsApp and quick to respond. Delivery guy is also super friendly. And the fact that they organize your permit for you is an added bonus. Cars are a little well for wear, but as one can imagine, on par with the rest of the island. Would definitely hire from these guys again. Oh and listen to their driving tips... 30kmph in populated areas and 50kmph in other areas. Make sure you know your speed at all times. Thank you Zanzibar Cars for making my holiday great. The freedom I had hiring a car rather than using a taxi was well worth it

Ro
Review №36

Gas was on e for the most part, but overall it was a quick painless experience. They have great customer service through WhatsApp that will stay in contact with you to make sure your pickup and drop off is painless. I have actually forwarded their information on my co workers who plan on booking them for the same type of vacation.

Fr
Review №37

Some WhatsApp messages and two hours later I got a nice Suzuki SUV delivered to the eastern coast of Zanzibar.. Very friendly and helpful, which you will need as a white driver in Zanzibar..

Ra
Review №38

Great car rental service without hassles. Guys are friendly, helpful and offer a quick and easy service. Cars need a bit of work with suspension rattles, but they are reliable.

Ra
Review №39

I planned arrival and departure (return of car) with Zanzibar Cars two days before I came to the island and it worked as planned :-) The car was waiting for me (04:30 in the morning) and I could easily return the car again. The car was only filled up to a quater of the tank but it was enough to get me to my destination and there was no problem returning the car with only a quarter of the tank.. It cost about 50.000 kenya shillings for a full tank.

Ra
Review №40

Best service ever.We booked a Rav4 3door and they gave us a Rav4 5door on same price with clean interior and well maintained. so smooth on roads and well air conditioned. Pickup and drop off at zanzibar airport on time. Good staff and all documents proper.No hidden charges too. Well satisfied with their Greatservice. Thanks Zanzibar cars.

Er
Review №41

They were quick response and very easy with great communication. My flight was 3 in the morning and they were 24hrs available. High recomend.My best regards for all crew from zanzibar cars

ma
Review №42

We had a wonderful holiday in Zanzibar thanks to Mr said, our rental Suzuki Escudo 5-doors car. The zanzibarcars staff were very helpful and responded quickly to all our questions through whatsapp. We highly recommend this company! @ zanzibarcarsAsante sana! ♥️

Li
Review №43

Really enjoy my holiday and good car rental company. Good price, the staff was cool and he find a solution fast and effective. Suzuki 4x4 in good conditionsI highly recomend the place.

Es
Review №44

We had the easiest car rental process and they arrived on time for car picking and car dropping. No hidden fees no nothing. We had an amazing experience and we surely recommend Zanzibar Cars

Lo
Review №45

Hassle free car hire. They dropped the car off at the hotel for us and let us drop the car at the airport when we left Zanzibar. Would use this company again and can highly recommend.

Gu
Review №46

Quick, affordable and easy, they pick me up in the airport and show me the basic of the car, slightly old car but fine for driving, it had A/C, so it was pleasant.Happy customer here

Ja
Review №47

We rented out a car with @ZanzibarCars , our driver was very flexible with time and helpful in organising trips. He would also be proactive in suggesting things we could do. Otherwise great experience and would recommend this service to anyone.

Ia
Review №48

Very easy and efficient. The car was available when I arrived and collected when I left. The vehicle was in great condition and staff all incredibly helpful. Would highly recommend. Was great to be able to explore more of the island.

jo
Review №49

This company (ZanzibarCars) is so Friendly, Professional,Absolutely No Gimmick nor Hidden Cost.The Owner will help you out to issue TZ Driving License cost $10.I rate for This company (ZanzibarCars) excellent service (5 out 5)

Da
Review №50

This company was very helpfull and Professional.We rented a RAV4 with some years but in good conditions. The company arragend my driving permit in Zanzibar. The price was good. Recommendable

El
Review №51

We had so much fun in Zanzibar with our nippy Toyota Rav 4. We took the road unknown and the car did not disappoint! Thank you for the great service - we will see you again

lu
Review №52

Fair price,easy communication via whastapp,the car was brought to our hotel in nungwii on time,loved their services compared to the previous on we rented.we highly recommend them! @zanzibarcars

Be
Review №53

Great experience! Very good service, no issues at all. They were very helpful via WhatsApp all the time, and quickly responsive. Definitely recommended :)

Mo
Review №54

Great Service! They collected us from the ferry port and took us to the car. Our local licence was ready and the car was great.

Gr
Review №55

Very profesional company with proper on time staff. Thanks to them we were able to travel through Zanzibar without issue. Car we got fully satisfied our needs.

So
Review №56

Very good agency, we rent a car during ten daysGood price, Good car, and very nice driver ! I highly recommand them !!

Be
Review №57

Friendly car rental service but unfortunately credit cards are not accepted, tank was almost empty and if you want to use the entertainment system, it is better to speak japanese ;-)

Ca
Review №58

Had a very good experience with them. Theyre on time and even too early which is considering its Zanzibar amazing.When you call them or WhatsApp they respond very quickly.Only little point if.one didnt pay online with creditcard then you can only pay in cash.But they told me that they would have the necessary tool soon.Excellent service

Gu
Review №59

They were on time at te meeting point. The car was as expected in good conditions. And they guy did the all required papers for us. I recommend Zanzibar cars.

Zh
Review №60

We took Rav4 for 3 days, everything was very easy, just message in Whatsapp and then car was delivered to us😃car was in good condition.Very good service, no hidden terms .Can advise 👍

Review №61

Everything went very well in a friendly atmosphere. Of course, the car was not new, but for the price it was perfect.Thanks you

Mo
Review №62

Very easy process. Car was delivered to the hotel along with the driving permit. Car was collected from the airport.. very nice cars and helpful staff.. Highly recommended

An
Review №63

Everything was perfect with them. The guy was waiting at the airport when we arrived and he explained the car gave the permit and a map of the island. Ill rent with them again!

Ta
Review №64

Can was prompt from Stone Town to Nungwi and the price was better than anything else we could find. Car was in good condition and easy to book through Whatsapp

Pa
Review №65

Very well organized. Easy communication via mobile and whatsapp. Car in very good condition ready at the airport.Excellent experience

Ra
Review №66

Hi Mr /Mrs im very happy to rented car from Zanzibar cars Hire because they have good price charming and car is very very good condition

Da
Review №67

Realy enjoy my holiday in zanzibar thanks to this Company which rentend me toyota rav4 which was in good condition as new,highly appreciate their service + very professional staff and highly recommend this company.

Vi
Review №68

It was a fantastic journey,our trasnfer from the hotel to the airport was on time,the driver was very charming realy enjoy my day with the driver,highly recommend this company💪

Ke
Review №69

Great experience. Pickup was prompt and we enjoyed the ride from the airport to Kimikazi.

Pa
Review №70

Realy enjoy my holiday to stone town zanzibar,i rented toyota rav4 which was in good condition as new,Excellent services and good customer care,,,highly recommend this company👍

Ma
Review №71

Decent company with friendly amenable staff The car got us around zanzibar no problem. Thanks guys

Ce
Review №72

Very good and easy! We‘ve been happy with our car and the service.

Ab
Review №73

I hired a very professional driver with a great car,the driver was on time.highly recommend this company ZanzibarCars

jo
Review №74

Good condition of the car,had requestedit tobe sent to paje it arrived on time.rcommend them

Re
Review №75

Very helpful staff and OK car (RAV4 5door, new model)! Really dare to recommend!

Ma
Review №76

Their transfer was good as well as their price was fair, 5 star to this company highly recommend.

Ri
Review №77

Highly recommend this company,,,I got stop by traffic police, i contact the manager of Zanzibarcars and talk the police everything was going as planned

As
Review №78

Very good and prompt service. Mr Said is very helpful and answers questions within minutes. I highly recommend this company.

Ma
Review №79

Recommended company. On time, responsive, good price.

Ni
Review №80

The cars was a highy clean as new even my kids enjoy their journey to nungwi,highly recommend this company

Tr
Review №81

Reliable, friendly and great customer service.The price was the best we could find stone town

Si
Review №82

Very clean and classic cars,highly recommend their services.

ME
Review №83

Everthing was good, I recommend

Sh
Review №84

Friendly stuff .. on time. The car was good .. recommend them

La
Review №85

Fast and flexible company, we got what we expected.I am satisfied.

Wi
Review №86

A great experience, much appreciation for the flexibility and good arrangements.

Ch
Review №87

I appreciate your services Zanzibar cars

Yo
Review №88

Great value for money, very responsive & good service

Pa
Review №89

Very professional company! I recommend it without doubt!!

Ra
Review №90

Very serious people and good prices !

El
Review №91

I really like good service I will come back

Ma
Review №92

Very good service! I highly recommended.

Ka
Review №93

Fantastic and efficient. Great value for money.

Ro
Review №94

Best services and good price,,highly recommend this .🚗

Ib
Review №95

Ok

Sa
Review №96

Good serves

Ho
Review №97

We rented a good car at an affordable price. Staff film was imported vehicles do not accept credit card payment that credit card payment is possible (did not know what that is, but I do not know ..) easier minds to travel to Tanzania just think that only cash payments.

Dm
Review №98

All perfectly. I rented a car from them for 11 days. Filled out the form on the site, contacted by whatsapp. We responded to inquiries very quickly. We were met at the airport, given in advance made documents, a car and keys. I paid the rent and drove off. No deposit was required. Everything is very loyal. I also returned the car to the parking lot at the airport without any formalities and loss of time. Recommend.

Ad
Review №99

Very good rental. The car was not of the first youth, but it was functional. Compared to chain stores, no formalities. Great service.

El
Review №100

We are completely satisfied with this company. The car was provided the next day after the booking request. Unlike another company, which promised to give a car, but on the day of issue it said that there were no cars and it was not known when they would be.I recommend this company, a responsible and honest organization.

Information
89 Photos
100 Comments
4.8 Rating
  • Address:Kwa Mchina Mwanzo, Zanzibar 4554, Tanzania
  • Site:http://zanzibarcars.co.tz/
  • Phone:+255 659 371 936
Categories
  • Car rental agency
  • Taxi service
  • Transportation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations