I strongly recommend against renting from this company. After seeing mostly positive reviews online (which I now believe must be fake), I chose to rent from Zanzibar cars. However, i had the worst experience of my life dealing with a rental car company. The company brought me no less than FOUR different cars, as each car they delivered had some sort of issue (e.g. 4WD not working, window buttons not working, doors not opening, AC not working). Each of their cars are old and in terrible shape. I had also requested a baby car seat for my child and the cars were delivered with unusable car seats (old and dusty and not even bothered to install the seat for me upon delivery). After the 4th car (and lots of time spent over 4 days of my vacation in Zanzibar communicating with the company rep Mr. Salum over Whatsapp and meeting their drivers) I lost hope in getting a working car from this company and asked to cut short my 2 week rental and also asked for a refund for the full amount I had paid as compensation. Mr Salum refused to issue a full refund to compensate me for the major inconvenience and charged me the full amount for the 4 days as well as cost of drivers permits and did not even find it appropriate to refund the TSH 120,000 in petrol I had put in their cars (but obviously did not use as I had to return each car). The delivery drivers do not speak a word of english and if you call their phone the person who answers will refuse to speak to you (Mr Salum is nowhere to be found) and insist you communicate only through Whatsapp. Overall, a terrible experience and would not recommend using this company or dealing with Mr Salum. I rented from Zanzibar Express Car Hire instead and had a positive experience.