Good services but I dont think they care about thier clients,the toilets are dirty,no tissue,no soap.In early January 2022 they closed the hospital without issuing a public notice to clients.I just went to hosp amd found it closed.So bad.
The worst customer service Ive ever received. Called the hospital at 3:25pm asking about their whereabouts and working hours ..was told they close at 4pm was there around 3:40pm after racing like Michael Schumacher on my way there...only to find a lady at the reception busy with her phone saying am late( they stop receiving patients at 3:30pm) 😳.....they cant attend me I should come back tomorrow ..she ddnt even want to hear what I was suffering from... I begged as if I was receiving the service for free..no one wanted to listen..I was left standing like a stranger to a place I dont belong.. worst worst worst customer experience.. the name does not resonatewith their service .. when I called they could have simply told me I only have 5mins ... its just sad... if there was a zero star I could have rated that..I think one is somewhat better than what I received...zero..they could at least made me feel some forms ..at least something... pooooor
You should be telling us the closing time not this one which you have mentioned 5 pm while you stop accepting customers from 3 pm. I am a bit discouraged by this
They have the best eye care.I had an eye problem which I couldnt see well and they gave me the best service within short period of time.I recommend you to go there whenever you have eye problem. They accept all kinds of health insurance and they take measures against COVID-19
I had earlier given them 4 stars because of the hospitality I received when I went for a check up...loved how they were organised. On the other hand, Ive changed to 2 stars because they dont pick up their line...that means in case of emergency someone would not be helped ASAP.
Very nice customer care, clean environment, best medical team ( doctors and nurses) all doing their best for our eyes. Im very satisfied with their services, got much relieve to my eyes....thanks International eye.Top of that they do accept NHIF and other medical insurance
I ask to God. God blessing these people for their services, they are not cheting they work with good hospitality
Good service good customer care good doctors and excellent environment
I like this place because have very good services to their people I would like to advice people to go and enjoy their services
Clean environment, Best medical team(doctorsu0026nurses), Best customer care, offers medical services to patients with the Tanzania major medical insurance cards(NHIF) and other insurance. But on the side of glasses are more expensive.
Clean environment,males in this hospital they use good language,the female staff especially the one at spectacle👓point,she ruined my day,other staff they are trying their best for a quality services.
Advanced eye check up equipments. Very thorough check up procedures. Professional medical stafff and great customer/patient service. Offers medical services to patients with the Tanzania major medical insurance cards, including NHIF.Offers several treatment procedures as explained in their website.
They employ proffessors (not only one) instead of hiring a mediocre ophthalmologist. Apart from their unique service the facility is state of the art as well.Seems that they really care what they do
As a patient was very satisfied, I used my insurance card for all services offered to me.
The lady at the service point where you get to pick your frames has a terrible attitude. She is rude and not welcoming at all.
Best hospital in the country with top tech facilities, Amazing customer care
The ladies at the reception has the bad attitudes.Train them not to bring at work their family garbages.
I appreciate the service from reception medical team keep it up
Its me,Joel Jackson your todays patient. Thank u 4 ur great medication and help 😊
Loved it! Services move with latest technology for more precision and making life better!!
Clean environment, good services and wide range of spectacles. Without forgeting the specialists.
Best hospital in Dar with the best service
Very ethical and professional medical service provider
It is the good hospital with eye specialists
Very discouraging customer service!
They are not picking up the call and they are just hanging up
Eye care at its best. brought a friend here for a check up
Best Eye Hospital in Tanzania.
Specialists, clean environment
Available for professional services
Deals with eyes treatment
Complete eye clinic, from surgeries to medications for problems related to sight, glasses are usually done in 30 minutes, you may need more time to be seen if you go at a bad time, one of the best options in Dar Es Salaam