This Hospital is Located at Yacht Club Road.It is very near to the United Nation Office.It also has Pharmacy in the same premises and Admission Rooms for Patients.
After my 3rd visit as European patient who has repeatedly experienced unnecessary and uncomfortable and thus unwelcoming behaviour I have to say something.But first to the positive:The main reception staff is solicitous, friendly & professional.All doctors Ive seen have been absolutely superb and very kind.The laboratory staff has always been outstanding -professional, caring and fast.The pharmacy service is very professional too.Now to the unfortunate negative:At my first visit I thought, maybe the canteen staff had a bad day and I brushed it off, but since my 3rd and latest visit I can now clearly see and feel that the canteen staff is just totally rude how they respond to patient (!) inquiries. Rolling eyes, turning around, even raising their voice (at first visit). Im going to leave names out of here for now. However, this needs to urgently be address - its highly unprofessional in such an environment and so very unnecessary. Patients have enough other things on their mind and hospital staff & services should make them feel calm, safe and secure.Another issue which WE already noticed at our 2nd visit is, that the Radiology receptionists seem to be sligthly misplaced. This is a hospital and not a nail saloon and I am saying this, as they dont seem to have any motivation, compassion nor genuine care for patients that come for screens to them. They only give very sharp and arrogant answers as if to say: how dare we even ask them any questions at all.All in all I believe these two sections are possibly manned with too young staff members who have not yet understood what it means to provide patient care service. I highly recommend extra customer care training for these sections, as this is not a good look to the outside at all and on that basis I am currently not able to recommend the hospital to my wider private and professional circle.*This comment will stay up as long as their are no changes*
We arrived at 20 17 at night as my 8 year old had dislocated her ankle whilst playing. We were informed that, in order to get an xray, we would need to pay double the usual amount for the x ray as bringing a case as hers after working hours would be considered an emergency situation. If we had brought her during the day, with the x-ray facility open we would pay the stated amount at the front desk. When I asked why the x ray facility was not open at night and the reason for double the stated charge, I was informed they had working hours. And that, like All hospitals, they would charge double for after working hours even though the hospital website says they are open 24 hours. If this is the case, hospitals should clearly state which facilities are open 24 hours and which are not. And for those that require an extra or double charge after working hours so parents and communities are better able to prepare themselves.
Excellent hospital, great customer care
Doctors are good service when you get it is goodBut in order to come for maternity clinic for checkup 10 min with Doc x 2 times Ultra soundBlood test all in all 40 minYou should there 7 hours not less because of the Q for the Doctor and the Ultra soundThis is crazySo I rank it 2 stas of 5 because of the extremely long time you need to wait which I didnt face in a y other place ever
The hospital is oky but I lost my spectacle, after I was given a bed from Saturday to Sunday n when I came home n realize my spectacle wasn’t with me had to call reception and they promise me I will find it, but on Wednesday I went to check but they couldn’t find it and I wrote a letter until today no respond so I have so much headache, now I have to go and buy another spectacle, I think workers should be trained to be faithful.
Great hospital with great services
Good high quality service .
Timely service without long waiting hours....
There is value for money, as much as it would be deemed expensive to some but services are 👌🏿
Receptionists are NOT discreet. They will blurt out any embarrassing detail right in front of the whole reception area.
Had a dental intervention. Good price and amazing service. Highly recommended!
Nuce service, it is very clean, they have different specialities. As they say your health is important to us
Very good hospital with state of the art technology in Dar es salaam masaki suburb
Best hospital in Dar offering international standard services
V good, just dont forget to carry your wallet ;)
No parking for visitors inside the hospital
İ love your hospital Mr sali
Clean, good environment, friendly people.
Good but expensive
Very strategic and hardworker
Ver nice hospital
At night, no one came when I called. I guess I didn’t notice.