We spent a week in this amazing hotel and would definitely come back. Kibo offers amazing service, food and stay. Probably the best hotel food I have ever had. They also do turn down service and give cookies which is a plus. On Christmas eve eve they prepared Christmas movie viewing and popcorn which was a nice touch. The guest choir performances on Christmas eve and Christmas day was also great. My only qualm is on the shower area size which is much too squeezed. Also, the lift is quite old and definitely needs a revamp. A quick renovation would go a long way for this gem. Despite this, many thanks to all staff who made our stay worthwhile.
If you looking for a real 4 start hotel in arusha with all in one under the roof look no more. Kibo hotel is the place to be. Great customer service, clean rooms and extremely yummy and tasty meals in their restaurant
Stilll a very good well managed place even 3 years later I enjoyed everyday i was at Kibo. The Breakfast is out of this world . They make sure you get th best breakfast every morning.
I came here for breakfast with a friend. I will start with what could be improved and then talk about what I liked. I must say I was not to pleased with the service at the restaurant .Customer service needs improvement. The waitress acted like didn’t expect to have non-resident customers for breakfast as I asked for the breakfast menu. After we ordered the omelette which was very expensive compared to similar hotels in the city, what was brought to the table was just an plain omelette without the chips and salad that was meant to come with it as per the menu.I told the waitress and she went to fix it. No apology or explanation offered. It was a very uncomfortable experience especially because I am a number one supporter and fan of the Kibo Palace in Moshi and held similar experience here. Perhaps this Arusha one can learn from them. When it came to pay I said I’d like to pay in card and was told to go to reception to do it. At reception I was received well and the transaction went smoothly.What I did like about this hotel. The hotel is beautiful inside and the male staff are very professional. The have facilities like sauna that I look forward to trying. I will give this place another chance hence my generous stars.
We stayed at the Kibo for four days waiting on valid Covid rest results as the Tanzanian Ministry of Health computer crashed. The staff was excellent. With the covid situation, the rooms and hotel were very clean. One day as I passed the cleaning crew in a room--I saw them sanitizing the dresser drawers. The restaurant was excellent--we met the head chefs and they were so responsive to our questions. The food was excellent. The breakfast buffet was great. The best pizza that we have had in East Africa (we have been coming since 1994 averaging 3 times a year). Julius, the driver for the hotel, was the best. We had not planned to be in Arusha and he helped so much in navigating the city and watching out for my wife and I. The front desk helped us with all the forms needed. The pool area was beautiful! Quiet. Cant say enough about an excellent stay.
Good hotel with advanced health clinics, eg steam bath, sauna good massage service.
I loved the food and the quiet environment so perfect
Amzing services, awesome food and beautiful setup
Friendly staff good food and the place was so clean
Nice hotel with good restaurant and pool.
Quite an excellent place to stay with great breakfast.
Great ambience and service from friendly staff
Cool and nice place, at the city centrw
Best hotel in Arusha for relaxing after or before the safari
Awesome service👍!! They never disappoint each time I visit. Visited for the 5th time this past August.
Very quiet and smooth place
Stayed for 1 night in a tripleroom, very nice hotel, big rooms, very clean, the staff is very friendly and the food is great
One of the best hotels in Arusha, 🇹🇿
The hotel has a very nice service and workers are very polite to customers for sure I enjoyed my time when I was there
I spent my honeymoon here in December 2019 and it was awesome...I have never experienced hospitality at its finest.Will return once Covid is over.
Very nice hotel and good location just walking distance from Clock Tower, very welcoming staff from the minute you enter the hotel, quick check in at the reception by friendly and helpful staff. Rooms were very big and clean, bed was very comfy and clean. Breakfast area was very clean and relaxing, specially by the pool and inside. Unbelievable variety of food was provided and the service from all the staff was brilliant with smile.I would definitely use this hotel again in future I highly recommend it.Big thank you to all the staff for excellent service.
We love and enjoyed every bit of our stay. The weather, the view from the hotel, the hospitality, the staff reception, the comfort and pampering... (they didnt only clean up our room, they also garnished our table with fruits and chocolates) the little details go a long way. Thanks to my business partner who recommended them to my husband and I.
The hotel is beautiful but above all the customer care and cleanliness is amazing. it feels good travelling to a foreign country and being appreciated, cared for with genuine smiles from the guard at the gate and the butlers to the cleaners in the rooms, manager who receives you at the restaurant entrance and her waiters, and a very helpful reception staff.amazingwould def return
Great experience. The good customer service and very welcoming staff compliment the ambiance the hotel brings. It was great value for money. The hotel is easily accessible coming down the main highway and close to the centre of town. Wed highly recommend it and wed definitely stay there again.
Best location and wonderful appearance in and out. Great customer service! Powerful and reliable facilities for training purposes and meetings.
Elegantly exquisite are two essential words that I will use to describe the Kibo Palace and my experiences. Upon entering I marveled at the aesthetics of of the Kibo Palace, the name of the hotel speaks for itself. I found the atmosphere to be lively and inviting. My room was clean, spacious and deliciously comfortable. And the ginger cookies that were left near my night table each evening, just added to the experience. I adored the staff, they made each moment of my stay joyful and pleasant. They went above & beyond to ensure that I felt like a king while at the Kibo Palace!I recommend requesting a room with a poolside view thats not too high up, that way you can really take in the view.
Some how good places..
They overbooked and sent us to an affiliate hotel when we arrived at about 11pm. We were hosting a conference at their hotel for 3 days and paid for tea service and food yet we couldn’t even stay at the hotel. The affiliate hotel was called Palace Hotel. Initially they tried to gaslight us by saying we booked the wrong hotel but we had printouts and emails showing we booked the Kibo Palace Hotel. We stayed the night at the Palace hotel which didn’t have comparable security.Breakfast is ok. Dinner buffet isn’t worth it. Should go ala cart. I will say this is probably one of the better hotels in Arusha if you actually get your reservation honored. There was a wall around the property and a guard at the gate at all times. Furniture and fixtures are dated.
Didnt stay here, but came for lunch and swim in pool. Had to pay to swim, even though we were paying for lunch. Meals were not cheap. Paid $28 for rubbery calamari and very greasy chips, $28 for dry fish, kids said their burgers were ok. They need to lift their game on quality of food to charge these prices.
Cleanest beds, linen and bathrooms. Friendly staff, beautifully maintained garden and good breakfast.
Arrived late at night but we were greeted with warm damp towels and juice. Breakfast in the morning was delicious and they packed a generous box lunch for our long drive the next day. Bed and linens were heavenly comfortable. The porters were attentive and got our luggage quickly to our rooms and back down to our land cruiser the next morning. We were provided with a private meeting room in the morning to discuss our tour with the owner of the tour company. We were told if we needed to leave any of our luggage to reduce our load, it would be safely stored for us until our return in 2 weeks. Good strong wifi signal in our room and beautiful view from our window.
Beautiful and quiet place, connecting to many places one wishes to go
Best place with various restaurant
Kibo is all about class. The service is super professional. Everything is detailed. They have a lot of parking space at the back now. I suggested they create and outdoor loungy sort of thing where people can be laid back.
I loved this hotel!The view and ambience.The food.The customer service.Everything was on point!I would definitely go back 🤗
A place I wanna stay anytime I am in A Town! First class service. The rooms are just excellent. A true home of authentic Tanzanian hospitality.
The room and the bathroom were well equiped with amenities. The included breakfast was a buffet with a variety of options (waffles were available on request). The dinner buffet was also good and the staff was nice and helpful. They have also a pool to relax after a long day out and Arusha is a nice city to explore, even if its only the entry point to go to a safari afterwards.
Amazing place, great service and amazing environment..
Really enjoyed my stay here. Excellent service all round. Friendly staff. Facilities & rooms well taken off. Good job all round.
Nice place... Nice rooms.. amazing spa experience after Kilimanjaro... Cocktails & drinks could be better.Food is mostly good.
Very peaceful place and great environment. The rooms are great. Probably the best breakfast u will find in Arusha, or most hotels in Tanzania.
Amazing place too chill, good environment...and a very well customer service
Awsome . Staff very friendly, food was great, nice garden
Am in love with the swimming pool the place is so smart good job I love the place
Adorable seafood. Thanks
Nice hotel to stay while in Arusha either for business or leisure
One of the best hotels in Arusha. Has very comfortable rooms, hot shower, a swimming pool and more. A good price for the service offered.
Very beautiful and serene environment! The garden is well manicured and amazing food and staff are excellent..always ready to serve...Will visit with family! Soon!
Best place for fun, food, etc. Its an awesome cool place. They got nice food, good customer care, great hotel indeed
Vernice place with five star quality with good hospitality and nice enviroment
Wonderful experience , staff have a great hospitality....id want to live hear everyday.... restaurant serves wonderful breakfast...
Well the place is very nice. The food, environment, workers, rooms and the service is excellent.
Its a very beautiful place and a nice view on the outside
Awesome experience here but food is very expensive. Very good conference services available
Free wifi
Nice Hotel, good service. Tasty food
Its awesome place
I loved my stay here..the place is clean..food is delicious, and the staff is amazing
Great service, clean and nice food.
Good services with a reasonable price. This is a good Hotel and you can not regret spending your day in upscale hotel, very leisure.
Best International Hotels with very friendly Staffs and Excellent services.Would definitely recomend.For more info on safari plans email me at [email protected]
Very confortable and friendly. Big rooms. Convenient swiming pool. With storage rooms. Staff very helpful. Very close to the city center
Beautiful hotel, cosy rooms, great and helpful staff
Excellent hotel. very nice rooms .good air condition .very good food.
Luxury hotel with enjoyable moments, swimming pool, free WIFI, multi cuisines Restaurant and warm hospitality. Ask for discount safari bookings in Arusha Tanzania from Kilimanjaro Safari Holidays Co. Ltd
Good hotel. Nice swimming pool. Food is good except for red meats that were tough. Staff are very hospitable
I always loved this place to enjoy with my company when I was free because it has been familiar with me I adore it so much
Enough space for social distance, very clear public address
Excellent hotel location
Located at the centre of Arusha City. Kibo is among the first choice for people travelling in Arusha and nearby regions which are heart of tourism industry in Tanzania East Africa.You may ask yourself, Why this hotel?Here are few things to mention that make Kibo among the best in town.1. Location (a little bit outside the town?2. Convenient spaces3. Diversions*Bar,*Restaurant,*Club,*Swimming pool*live performance*monetary services*maximum security*outdoor for photo and video shooting*Live Sports and game*Gym and fitness centre*Reliable transport to&from the hotelEnjoy your time.
It amazing .. people were welcoming .Hospitality
Kibo Palace Hotel has excellent services in all sections namely at the door with the porters, at the reception desk ,at tbe restaurnt and the food is very tasty. Kibo Palace rank number one in Arusha Town Hotels in terms of good services and tasty Food.The staff are hospitable and profesdional. KEEP IT UP KIBO PALACE.
It is a beautiful place - worthy to visit in your life time
Is a best place to be on your holiday, its among of the best places in Arusha
We love kibo palace for every thing super service from reception ,housekeeping & breakfast 😋😋 we love you guys see you soon Maryland ,mary, uweso & another ones 🙏🙏,ten for kibo palace💥💥💥💥💥💥💥💥💥💥💖from Denmark
My all time place to drink tea masala i love the place is so cool n staff are so friendly
Normally presidents are hosted in this hotel when they visit Arusha ....so you can already tell how classy this hotel is.
Environment is cool, food is delicious and service attendants do a good job. Be ready to pay for what you receive.
Its a very nice place for resting,Good customer service too
A pleasurable place to be, located on the heart of the city and easy to get down to the Arusha streets and experiencing natives interaction
If your looking for hotel in Arusha this is your hotel.if your looking for place to be treated like royal this is your hotel. Its absolutely one of the best place to rest and have good time.
Perfect for a quick stop before/after your safari , small cosy hotel with good rooms, service and food 👌🏻
Very wonderful ambiance and the staff are just out of this world
I have been here they really care customers and very nice view.
Excellent service, fast internet, clean rooms and very friendly staff. I highly recommend Kibo palace to anyone traveling to Arusha
Ideal place for business retreat, was here 4 years ago an ideal bed and breakfast facility for any visitor on transit to serengeti national park
A five star hotel in Arusha.
Beautiful lawn to sit and enjoy drinks & snacks