What a wonderful hotel! After many nights of staying in lodges and campgrounds this hotel felt like absolute luxury (it is one of the nicer hotels in Arusha, from what I was told). The staff here is wonderful and attentive. The lobby area has a rustic travel themed decor that I absolutely love. There is a coffee shop, souvenir shop, and restaurant in the downstairs lobby area. The hotel has a great gym with many machines, weights, and other equipment. Next to the gym is an outdoor pool with plenty of seating around. Our room had a balcony facing the pool and hotel garden grounds - beautiful. The room itself was great and spacious, with fresh flowers for decor and a fruit plate welcome (we did get an upgrade and I do have status with Marriott). The wifi was fast and reliable throughout our stay. Breakfast is buffet style at the restaurant and has many options for all diets. I would stay here again in a heartbeat.

I love this hotel. It is a gem! The grounds are spectacular with their own gardener who will gladly give you a tour. The rooms are spacious, clean, and have great amenities. The food in both restaurants was always delicious. They even have a pizza oven that makes an incredible crust!The manager and all employees were extremely nice, professional, and accommodating.....AND the location is perfect. In the walls of the hotel, it is quiet and serene . Even though it is located in THE MIDDLE of downtown arusha. It is so easy to walk to places from this hotel. I cant wait for the opportunity to go back.

Beautiful. Got amazing restaurant, good service, active waiters, even if you sit outside - there are heaters to keep your warm. Reliable parking lot. Cool pub.

We stayed in the hotel one night on the way to safari and one night on the way back. The hotel and service was nice, but both times we had mosquitos buzzing in our room at night. And the room DOES NOT HAVE MOSQUITO NETS! To make it clear, we didnt open the windows, but at least in one room it felt like the window didnt close properly and it was probably the way the mosquito got inside. All in all - we spend half of the second night chasing the mosquito. Not the relaxed experience you want to have while on holidays.

It’s not easy to describe this hotel, but it’s the best in Arusha. Natural located area, variety foods and customer service is great.

We spent 6 days in this beautiful hôtel in Arusha.Employees were really kinds and helpful.We enjoyed breakfasts and the Hatari bar.The garden is really quite.The swimming pool is nice too.Rooms are looking Good and clean.Perfect stay !!! Thank you very much

Very nice hotel, made even better by a very nice and attentive staff. Will stay here again the next time I’m in town.

Accommodation and food were good, but the network was very poor. Was told by the management that they were facing the network issue from the service provider. Being such a good hotel, these things should not be taken lightly.

Clean, quite, just in the center of the city of arusha, very historical building since back then, location of this building is exactly the center between cairo north, and capetown in the southern part of africa.This building was the place john wyne actor of hatari movie stayed quite a lot.

Rooms were nice and clean, staff were friendly but transportation costs were expensive compared to local taxis

Brilliant place! Palatable food n staff are exemplary

A nice and quiet place Excellent hotel, good service and kitchen. It’s an oasis in the crazy hustle of the outside city. Beautiful lush garden to relax and a great spotlessly cleaned gym. Friendly helpful stuff. Highly recommend it.

This is one of my favorites hotels. Its in Arusha city center, next to clock tower. Its an historical hotel in Arusha, totally renovated.Service is excellent, garden and rooms really nice. I strongly recommend this place.

It’s a good place to enjoy and relaxing.

Amazing hotel very clean room also nice quiet place staff friendly

Perfect central location. Beautiful quality accomodations. Great food. Fast Wifi. But VERY expensive. I highly encourage anyone staying to expose themselves to the local people and places for food and souvenirs and such. Real life outside the hotel is cheap and peaceful and damn beautiful. Karibu sana.

The staff here are just absolutely amazing. I didnt sleep in hotel but I used the cafe and restaurant a few times. So welcoming and professional. Tasty food and great service. I like the interior deco makes you want to stay

Very nice place, great service and a nice garden!

Nice hotel with very friendly attendance nice atmosphere very very cool i like it I highly recommend for others

I loved my stay there and the food was amazing. Make sure you order their cheese cake because I think the ingredients used are from mars, definitely not from this world 😋

We were there for Lunch and Teambuilding Training. The hotel has gorgeous gardens ideal for corporate outdoor events. Front Office, Restaurant team members provided cream dela cream services. Thanks for the great job!

As a walk in frequent guest, l can only speak of the restaurant that serves as a good high end, coffee shop. A very warm, and private meeting point if having a serious meeting or a relaxed date...:-)Try their coffee or hot chocolate and you wont be disappointed. Breakfast spread is also generous, with a big variety of items available and also very fresh.

Stayed 1 night after travelling for 17 hours. The only thing better than the clean, comfortable rooms were the staff. Incredibly friendly and helpful. The hotel itself was absolutely gorgeous, the food was nice and the pool and gym were good quality. Cant recommend this place more.

The hotel is real good after a major renovation

The hotel is beautiful. The rooms are well appointed and suites to both the business traveller and holiday clients. The restaurant has a good menu which is biased towards Indian cuisine. The chef is to be credited as each meal is a taste sensation. Service is great and the staff very friendly.

I can’t recommend this hotel enough. I stopped over for one night on a business trip across three African countries and this was by far the best stopover. Staff were very friendly, genuine and attentive. Menu had plenty of verity and food quality (for a hotel) was good. Rooms were clean with a comfortable bed and good in room facilities. Grounds and environment were perfect little oasis on a whirlwind tour.

This hotel is splendid,for sure I enjoyed my stay. The rooms are clean,the food is very delicious,customer care from the guards to the rest of stuffs is very good. I would love to come back in the future. Thank you Four points by Sheraton for everything. Keep it up.

Very gud hotel to hang out

I loved my stay their... when I was in Arusha

This is by far the best hotel I have ever been to. The food is amazing! The hotel has the most welcoming and caring staff, the conference facilities are great, and the rooms! Oh the rooms are so welcoming and comfortable!Four points by Sheraton, the Arusha hotel is home to everyone who needs a small getaway from all the noise in the world and its also home for a great conference:-)I will truly miss the peanut cookies! :-)Thank you Arusha hotel! ❤❤

Fantastic hotel, not just for Africa, but on a world level. The staff was attentive to detail, the food was a delicious surprise, the waiting staff was also top notch. The rooms are world class, spacious and fully equipped. The best place I have stayed on the continent.

From the moment we walked in we were treated with great care. The rooms were great! The grounds are beautiful. The daily service was excellent! The restaurant was good except for the time it took to prepare your meal. The buffet was a a better option.

The hotel and staff were great. The location is central to the city and a great starting point if youre doing a safari. We stayed 10 nights but unfortunately the last night we noticed items missing from our luggage. A couple of shirts and a pair of shoes.The items can be replaced. Although it did put a damper on the overall positive experience we had with the hotel.

This was an absolutely beautiful hotel both in the rooms, around the hotel, and the courtyards to walk through. The staff was also so extremely helpful as my group had to come and go from climbing Kilimanjaro. They stored baggage and valuables for us and were extremely welcoming and helpful with the whole process.

Such a cool and cerene place. The best rooms are those near the pool area. Very calm and relaxed. The staff are friendly and kind. Their laundry services are excellent!! Excellent meals too!! Id definitely recommend this place.

I cannot recommend this place enough. I was in Arusha for an all Africa IHL Competition and stayed at the Hotel for a week. I really have to say I enjoyed staying at this place. I was absolutely blown away the minute I walked into the hotel, it is so beautiful and on top of that they have a beautiful scenery of a garden and a poolside. It was such an amazing experience to stay at a hotel that is welcoming through its scenery, through the staff it has who make sure that one is most welcome and enjoying their stay, through its delicious and well cooked food (honestly I am very picking when it comes to food especially when I am in a new place) but they outdid themselves and served such mouth watering food and through its clean environment both outside and in the rooms. Whenever you are in Arusha, personally I recommend this hotel.

This is a beautiful hotel, service is great there was always someone carrying our bags to the room as I dont believe there are any elevators. Breakfast buffet is very good much like a resorts buffet with lots and lots of options. Everything we had from the dinner menu was also really great and large portions - had the dinner buffet once and it was ok. Gym staff was also helpful at showing me how to use the weight machines as they were older then I was used too. The rooms we stayed is were both very large and the beds were comfortable as well. They also set up our honeymoon night very nicely as seen in the picture attached. Cheers Four Points for the memories.Two warnings: massage option is expensive (60usd an hour) and not worth it in my opinion even after climbing Kilimanjaro. Laundry make sure to see the list as it is also very expensive they tried charging us 1.5usd per sock -which said socks on the sheet so we thought it meant pair, they corrected this for us but was still very expensive.

Perfect place to stay mid of the town, The property is very nice for travellers and tourist.

Very nice colonial style hotel. Well appointed rooms, good pool and gym, fantastic gardens. Staff are friendly, although the service is a little lacking and can be improved.

Four Points Arusha Hotel is an Excellent hotel in an excellent location located just at the city center,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staffs. The room we stayed in was super clean with beautiful views, the breakfast was definately a 5-star.I Would definetely recommend this hotel to everybody! Its a true sample of excellent hospitality. Thank You All, you made our weekend in Arusha memorable.

Beautiful hotel with excellent fine dining experience. There is a coffee shop in the foyer with scrumptious cakes and savory treats for light meals. Overall 5 star atmosphere.

The hotel is nice especially for people visiting Arusha on business. They serve a breakfast buffet with vari5to choose from, however their rooms are not so nice. My family and l had to change rooms because the one we were was smelling of food and bad odour but the staff are friendly and willing to assist. The room service is good but slow.

Awesome,every bit was awesome and I was impressed, I was checking out early and the breakfast box was really packed. The service was articulate and everything about the hotel is amazing. The staff are very proffessional and they very friendly. Im Impressed that though the hotel has a long history of being the very first hotel in Tanzania, youd think its a new hotel in town. Its definitely top of my list when I get to visit Arusha.

This is an awesome high end 4 star hotel in the middle of Arusha town, but still manages to offer a beautiful view from the rooms.The rooms are elegant with WiFi and satellite tv.Their restaurant serves fresh food that will marvel your tongue. Try their pork chops with mash potatoes and veggies.. Uuuuuuwiiiii!Awesome service, very polite, tis not just a hotel, its an experience.

The pool is clean, the gym is safe, the rooms are clean and the staff is the best... .From the reception to the cleaning team, just amazing. I had a great time, especially in the garden, the view is priceless. Thank you, I had the best time of my life, clean and safe. From Lesotho

We stayed 2 nights at the Four Points by Sheraton Arusha Hotel. The hotel is ideally located in the city’s center close to the Clock Tower. At the hotel, traditional ambiance is effortlessly combined with a refined style. From the minute we stepped inside to the moment we left, the hotel staff made sure everything met our expectations.Our room was spacious and equipped with modern furniture. We had two comfy double beds, which allow us to have our own space. Thanks to the twice-daily housekeeping our room was always clean. Moreover, we had a beautiful view of the leafy eastern Arusha from our window. Among the hotel’s key amenities, there are an outdoor swimming pool and a fitness center to keep you in shape during your stay!Overlooking the gardens, the Parachichi Restaurant inside the hotel was our first choice for breakfast and dinner. There is an elegant terrace where we liked to sit to have breakfast. The breakfast was served in a buffet style, which allowed us to have plenty of choices to compose vegan plates. In the evening, we preferred to sit inside to have dinner and to enjoy the welcoming interior. The East African and Indian dishes featured on the menu were delightful and flavorsome. Each visit to the hotel restaurant was a delicious feast!We recommend you to book this hotel! For more pictures visit my Instagram (kelledstyle) and my blog ;-)

Very nice Arusha hotel.

Nice Accomodation, Pleasant Services, Accessible to all, Nice room Service, etc you name it.You wont regret your stay in this Hotel

The staff at the Arusha Hotel were very professional and extremely helpful during our stay. They extended every courtesy and provided every consideration possible during a very difficult situation recently. From the front desk personnel to those working in the restaurant, I heartily commend the hotels management on their employee selection. It always come down to people and the Arusha Hotels people are amongst the best Ive ever had the pleasure to deal with in a difficult situation. I wholeheartedly recommend this facility to all travelers.

Executive place... high standard place.. I like it. Food, drinks, customer service, so clearn ever. Good environment to chill.. parking system us excellent too

Great hotel in a central location in Arusha. Friendly staff, clean and modern rooms, nice garden and there’s a gym and a swimming pool. Once you’re inside, it feels like you’re not in Arusha anymore. The price is obviously a Western price and is disproportionate to the city, so if you’re okay with that then I definitely recommend this place.

One of the higher end hotels in Arusha but still reasonably priced. Lobby has an old-world feel to it with a wood-burning fireplace and nice leather couches.One of the nicer spots to come for dinner. Food options are more western and the terrace dining was nice.

I hated it. I hated because they made me feel unwelcome. The receptionists were very rude and said and I quote I hate black people who act white which was very racist and they also body shamed me, they called me fat- as if I didnt know that already, they made it worse and made me feel insecure and self conscious. I stayed there for a week. It was the worst experience of my life. If you want a good hotel in Arusha dont go to four points go to mount meru or even kibo palace. I wish I could give them 0 star because it sucked.

Very central location and lots of greenery 🌿🍀

Was put in a room with a connecting door to the next room. I could hear everything in the other room. Complained and they were very fast to move me to another room. Food over priced and average. Breakfast is never served on time

My stay in Four Points by Sheraton, the Arusha hotel during the ICRC MOOT COURT COMPETITION was legendary. The hospitality and professionalism of the staff is top-notch. The foods are well prepared, nutritious, sumptuous and palatable across different cultures and upbringing. Summarily, The Arusha Hotel is a boiling point of culture with a cocktail of a rich history and state of art facilities for conferences and meetings. I cannot wait to make a trip back to Arusha. That will be my first stop. I would recommend anyone to the Hotel

One of the nicest hotels in the Kilimanjaro region. This place feels like stepping into a top-notch American or European hotel. The rooms, dining, and facilities are excellent. I would highly recommend this place.Theres a pool, fitness center, restaurant, several bars, casino, gift shop, coffee shop, and conference rooms - all on site, The location cant be beat and I imagine the only reason the hotel was able to get so much land in such a central location is that its been around since before 1900.We were very impressed and enjoyed our stay thoroughly. I have seen some negative reviews online that seem to come from people who are used to top western hotels and may have only come to Tanzania for a luxury safari, staying here at the beginning or end. Im sure that there are things about this hotel that arent up to par with the best back home, but having lived in Tanzania a few months, this feels like pure luxury and a taste of home. Im sure you will be pleased.

The staff is very rude and hates children. They called me a rude spoilt good for nothing brat and I hated them for that, their rooms are overrated and cramped I hated my whole experience there especially the rude chef who couldnt even make me a proper omlet it was burnt and disgusting. Those people stole my 400 dollar watch and said theyd get back to me. I wish I could give it 0 stars but that isnt possible, this was the worst experience of my life.

Really nice ambiance in the restaurant. The new chef made us a personalised menu and used only medical terms for the dishes (were medical students). Was a truly amazing experience!

Modern and comfortable hotel with a large garden shaded by high trees the Arusha Hotel has managed to keep some of the colonial style. We had a spacious room with big beds facing the bustling Nelson Mandela Road. Dining was buffet style and the kitchen did not disappoint. Staff were friendly, service minded and quickly made us feel at home. They even provided an impromptu security detail for trips to the ATM!

Nice ambience & food

The rooms are expensive, but this is a very nice place for a short visit if you can bare to pay the prices theyre asking in the cafe and bar. Make sure to check the gardens which are full of large, striking trees.

Very nice place. Cool breeze. And safe for security reasons. I love the place

Thankfully the refurbished hotel has been fully upgraded to Sheraton standards. It was really nice for the hotel to host the new years eve party.

I only had one nights stay, but it was great.

Great staff, very Central, restaurant offers wide variety of food and their buffet is complete. Highly recommended. Lush gardens at the very centre of Arusha.

A nice historical hotel situated in the center of the city. It is believed to be the first hotel in Arusha. Ideal for the people who are interested in discovering of Arusha city. It is very close to the famous clock tower,regional administrative offices and the Natural Museum. An ideal place for town life lovers. It has a swimming pool,gymnasium and beautiful gardens. It offers free Wi-Fi. At a moment is doing refurbishment but still in operation.

Very nice hotel. The oldest in Arusha but always gets renovation. It is centrally located with huge well kept garden, swimming pool and gym. Secure parking too.

Recently renovated hotel at the heart of Arusha. Lush gardens decorate the expanse of the hotel with amenities to match.A nice setup to have a quick meeting over coffee and snacks

Luxury and Casino Hotel located at Middle of Africa Great road Clock tower in Arusha Tanzania. Has modern amenities, amazing services, coffee bar, multi cuisine restaurant and wonderful botanical garden

The hotel to stay while in Arusha.Faboulous designExcellent locationGood breakfastClean and well maintained roomsThe garden is beautifulYes they are still constructing some parts and it might be annoying to be hear noise at 9, but This will not take forever.This is the 4th hotel i stay in Arusha and is absolutely the best.If it is within the budget, go for it.

Good food, courteous reception, nice ambiance. With a bit of innovative conmunication and advertisrment, the hotel could do attract more customers. It is really value for mobey

Truly a 5 star hotel. Quick service and very efficient staff. Had a great time and delicious food

Four Points formly the New Arusha Hotel is made completely better, it feels like a completely new hotel. The rooms are beautiful and spacious. Hotel is located arount the Clock Tower on Hailaselase road. The hotel has 86 rooms with 20 more ciming up, so there will be a total of 106 rooms. There are 2 Presidentail suits with 2 more being renovated and 2 more being Build up . Four points has been operating since October 2017 from formely New Arusha.The Hotel has one restaurant named Parachichi which was named after a Big ovacado tree outside the restaurant. There is also a Bar dowstairs called Harari which was named after a movie done by John Wayne in 1962 who stayed in New Arusha then. There rates are affordable compared to service offered

A cozy hotel in a nice part of Arusha. Great service. Some fantastic Indian cuisine .Rooms small but comfortable.

Originally The Arusha Hotel on the cross roads for Safaris into the wild yonder. Would be nicer to have a restaurant that served halal food from a seperate kitchen that did not serve pork and was locally certified as domestic tourist and business people are also consumers of halal food.

Great place, like paradise, elegant, with very very kind stuff. I was really surprised and enjoy 3 days there.

Amazing staff, great food, good location. very nice and clean rooms and facilities.

Its very cozy and homely environment. The staff are also provide good services

Good historical hotel

Excellent hospitalityGreat food, centrally located and clean roomsHIGHLY RECOMMENDED

Beautiful hotel and excellent service.

Still under construction and probably for another 6-12 months. They assured us work had been completed when we made the reservation so keep that in mind when you do your own research.

It was nice moment. Me and friend of mine we enjoyed so much.

I did enjoy celebrating new year 2020 at the hotel. The fireworks were amazing.

Luxury hotel with relaxing environment. good conference facilities. very secured place .services are of high quality.

The best service and hospitality

I spent a week there and it was great. The staff were friendly and the food was always so good.

It a nice place to stay an easy place to access public and private transport and every necessary needs

Had a good meeting hear. The facility is excellent and recently renovated looks neat. Good coffee.

The place is beautiful, there room service is on point...This is a place to stay whenever you are in Tanzania cause its a home away from home

Beautiful settings,reception area and garden is lovely.very welcoming.the pool looks awesome

Had local cuisine..was average ..had indian chicken curry ..didnt like it much...drinks are good though

We have a great time , good food , very Clean , accomodating staff. Chef Manuel makes a great adobo

Clean and good environment

A well vanished 3star hotel with lovely serenity and humbled service delivery.I recommend somebody to book a place Herr.

Very nice hotel, has all facilities with good customer care...

Fantastic hotel, welcoming staff, delicious intercontinental foods, strategically located, staff attentive to details

Underground bar.... 👌Worth to be there.

Lovely place with incredibly kind staff!