The service needs a lot to be desired. My room had cockroaches and the receptionist told me other rooms may have them too. This was after I requested to change rooms.
Well, the hotel is well located. They have a restaurant bar, where you can chill with friends. Even around they are surrounded by other bars at walking distance from the hotel. The room are nice, well equipped, decorated and comfortable. The view on the sea 🌊 is just breathtaking. The service is also great.I have just been a little surprise 😲 when I discovered that the hot water system was not working. Something that I also depreciated was the rust on the tap in the toilet. Definitely things needed to be changed.
The ocean view from my suite was the best. And without forgeting their good breakfast.
Nice customer service, with a decent location
We have been eating at regency restaurant for the whole month. We really tried to help with the corrections. First of all we found bugs in the food on three separate occasions in which we addressed the issue and showed the kitchen person. They were very apologetic each time and we kept giving them a chance for improvement as no one is perfect. Today I honestly had enough. As we were eating a couple came with a toddler and sad down. They placed the child on the table. One, the child had shoes on, two the child was putting the bottle of condiments and a bottle of tooth picks in his mouth. Let me be clear he was literally dreweling on everything. Next he picked up the spoon, fork, and knife and was playing with them. Next it went where I expected in the mouth. We called the kitchen person and informed them and literally pointed out that one was not safe for the child two it was unsanitary. The parents were both there and did nothing. They were just watching the kid. The crazy thing is after informing the kitchen staff they just turned to looked at the kid and did nothing. NOT TO MENTION WE ARE IN THE MIDDLE OF COVID! I am very sure those eating utensil and condiments will not be getting cleaned again as the table were already cleaned and laid out. I do not recommend this place at this point neither will I be returning back.
Excellence,good hospitality and best breakfast
This place is an absolute horror of a hotel, Ive stayed many places in my life and would rather sleep outside in a field before staying here again. I saw a rat in the dining area, there was basically no power my entire stay and its clear that the whole place is just dilapidated and filthy. Worst experience at a hotel. Whoever thinks this place is worth the stay has never stayed at a decent establishment.
What has prompted me to write this review, two hours before check out? The electric has gone out, I thought a back up generator would have kicked in and the TV and Air conditioner would be back on by now. So there is no light in the bathroom, which doesn’t have a window and no electric to charge my phone. What a start to 2021, thanks Regency Hotel.So this place is over priced, it’s meant to be a three star hotel but right now I’m only giving its a two. If the electric had not gone out for so long, coming up to about 30 minutes now, then I would have given it a three. Why?1. A wonky TV on the wall whilst trying to watch channels and even those channels were majority in Swahili and the picture seemed fuzzy on an old Sanyo TV.2. Went toilet the first night only to find out that the water hose is blocked and only trickles of water comes out. There is also a cupboard in the bathroom with the door hanging on one rusty hinge. Sort it out before guests come to stay.3. There is a smell of something in the room, I’m not sure what but it reminds me of an old house i once visited where it had carpets so old even beetles had made there home under the carpets. It’s just a stale odour.4. The small fridge in the room needs changing. The glass shelf is missing, the seals are rotting around the edges and there is dips of paint on it. I wouldn’t put food in this. And if I put a bottle drink in it I’d have to wash the bottle afterwards before drinking. I’m not stush, posh or picky just wanted a good New Years experience in this hotel.See the photos for more details. I’ve also posted a video on my you tube channel.All in all it would of been better if the price was lower, I expected more than I received for the price paid, almost £50. Incan pay less than that in the UK for a Premier Inn and get better. So why does this place think it’s on par with those other hotels?Would I stay again? Yes for a basic night out, without the previous expectation and esteem I had of the place and because it’s local. An almost half decent hotel is handy at times. The entrance to the hotel, the lobby, is impressive ish and maybe that, along with some of the photos I saw of the hotel made me want to choose this place.The electric has literally just come on, just as I’m ending this review. I still haven’t changed my mind two stars for this experience, the odour, the fridge that needs changing, the water hose that needs changing in the bathroom, the tv on the wall that needs levelling up and for being over priced.The YouTube video shows the hotel in a better light than this review. Oh I should say that the front view was nice, I slept well, there are towels,
Awful. Head banging music all night long, couldnt sleep a wink. No hot water, weak fan. Breakfast basic.Staff inattentive and unhelpful. Better to book a higher quality hotel.
One of the good hotels in Dar es Salaam
For the price we paid I would not recommend this place. First of all there was a funny stench coming from the rooms. Same with the bed linen. The ac wasnt working in the beginning. Breakfast was okay not great. You can get a better hotel for a cheaper price.Staff were helpful and friendly
Beautiful place for group meet ups or Individual get out and great ambiance as well as friendly staffs, smart servicesThere’s big swimming pool.Food and drinks are available at fear pricesWell located along the main road and secure Car parking space available 24/7During day time there some sort of noise from cars be aware of that. I recommend this place, thumbs up 👍🏽#hotel#food#restaurant#swimmingpool
They offer swimming lessons for kids.Nice bar and food too
Good indoors with a nice outdoor mix. Nicest food and staff services. Conference rooms are neat and spacious.
Very outdated, the hotel needs to be invested in.
This was a great disappoint.The whole place is ran.There was veryunhygienic situation.Water was not draining well on the showers and sink was cloaged and very nasty. No one seemed aware that I had booked there.The bath room door wont shutand stayed agape one was using it. This is a $10/= deal not $58/= i was charged . It felt like a rip off!
A very horrible environment. Out of your room to the road. The AC doesnt really work well. And the environment leaves alot to be desired.
The outside lounge has a new look and welcoming invironment, its a nice place for watching sports and has a pool.Cool place for holding parties too.
Nice place for family day but with very little place they should try to expand the space on such occasions but we enjoyed
Not a bad place. Location is great next to all banks, supermakets and public transport. Good food both alacarte menu and buffet. It is a bed and breakfast hotel with a medium prices from 70,000 to 200,000 tshs. The staff are friendly and professional. There is enough parking for guests and visitors. It also has meeting and conference rooms
Lots of TLC is required on the facade of the hotel, common areas, especially Eatary and poolside bar. Staff were friendly and extremely helpful, but this gets lost because of the frayed buildings, old broken signage, look and feel of bedrooms and overall impression is 4 out of 10.
It has a wonderful area. I have visited several times. It has a good sanitation facilities. It has a well serviced bar spot and huge swimming pool for recreational moments.
Awesome reception, clean rooms. could do better though
Good customer care
This place was good, clean and quiet. The ocean view was great. However, rooms with ocean view had some technical issues with WiFi so I had to switch to the one with good WiFi connectivity for my work.
First class services
Loud loud loud and rooms not prepared
Poor service bt great food
Its a nice place to stay and feel free to do you best things like cooperates meeting, business and chilling with your family and friends
Friendly staff and clean, decent rooms and environment. Nice pool area and selection of local food. Some maintenance maybe overdue on bathrooms.
The place is so beautiful with wonderful room with the sea view
Their food is not very good, sheaf need to update hem/herself.In one incidence,kitchen staff fought before guests which is not ethical for hospitality.
Well you get for what youre paid for. The bathroom shower floor is clogged and the AC makes really loud noise. But bed is comfortable.
The hotel is clean, but the surroundings are beautiful
If was good to be at this Hotel
Poor service as the meeting room is not neat. Leakage in their AC. They need to correct these little mistakes so to maintain their standard.
The hotel is awesome provide parking,there is a conference Hall also good services are provided there such a restroom
Great launch area, near city, great service
Good clean rooms though the showers can be improved. The breakfast is also good.
Good cheap but low breakfast plus very old room interiors.
3 start hotel with a fine restaurant, outdoor bar, swimming pool and great executive rooms. Go up to the 8th for an excellent ocean view
The rooms are sufficiently good. But the general building and compound need maintenance.
Very poor service.and very poor wifi.
Good place for travelers,easily accessible and convenient to reach town center and it environs.Last time I checked their rates were around $90-150
Its a very good place, the conference hall, the facilities, without forgetting the food.
Nice place for hangouts. Quality coffee
Good experience overall.
Is good hotel to go with your family and have some good music from big dj in town also it have a good view
The rooms are just on average and not quite good fresh air circulation is available
Nice rooms, good WiFi, very nice staff. A good place to stop on a business trip.
The maintenance is very poor.Also staff negligence.
Good hotel accomodation, affordable rates, swimming pool bar and nice food.
Great place. Lovely food and good service. Keep it up
Good position and good view on the sea. Good options with food. Need more attention for details. Good experience, I will be back.
Four rated hotel with very nice bar and level 8 lounge. The food is splendid.
Nice rooms, an outdoor swimming pool. Live band music. What more would you ask for?
Loved it.
So much amazing, I love the hotel
Had one night yesterday, my goodness it was terrible. bedding was poor, could not sleep.
Its a place to find good drinks at shots and bottle bar. I enjoyed
We are planning to open mimosa cycling studio thanks to the organizers. The place is perfect
The food was not good in taste but the environment was good and customer care was good too
Friendly service, great place for a swim
Just a nice and accessible place . Expect no well equipped gym
Great place to chill,you will get to meet bongo movie celebrities if you lucky
Very nice place with a pool. Vibrant bar and restaurant as well
Friendly staff, friendlier prices and I love the new bar and BBQ, Shots & Bottles
A good place to stay and I got to see free world cup match on big screen
Poor service, waited over two hours for food... Too expensive for what they offer.
Beautiful view, nice rooms and pool and a cozy place
I would not recommend bad service and TV quality is poor
Awesome place to chill especially the mimosa lounge .... I definitely loved the place.
Nice place!
Beautiful clean will visit again
Good
Very nice hotel ilike amirah girl from reception
Cool place, safe, good hospitality
Let the waiters and waitress learn to bring back the balance in time
They have good customer service and nice food
Relaxing
Nice place for conferences and trainings, also small events.
Great place, great food, nice rooms
Its an awesome place for everyone to enjoy and refreshing...
It has a nice ocean view, calm, a variety of nice foods and drinks. A free wifi ..
Nice hotel
Have good rooms services...very smarter
We train people for different life savings courses at this place bls acls itls
Super!
Bad experience.. One of the worst hotel I have ever visit in the world..
Rooms are decent, staff not very helpful.
I really like the pool area and also the bar inside.