The coffee shop has an outside sitting where you can appreciate the view of the city at an angle and at night you can have a coffee while enjoying the breeze and the view of people walking past full of laughter. The food is to die for if you love a good steak then the mixed grill is a must. Had one good experience with them
I was here almost every second day during my stay in Dar-es-Salaam. I tried so many different coffee variations, cakes and main dishes and I cant tell which one I liked best. I highly recommend the Hazelnut Cappuccino and the chocolate cake. As a European, I wouldnt take the pasta again. Sometimes, the WiFi was not working or they were out of some meals, but I still enjoyed it every time.
Ive been to this location three times and I always leave disappointed.First time the server overcharged me for a drink but I caught the error and they rectified it.Second occasion, the place is full and we requested to be seated at a free table at the corner to which they refused saying its *always* reserved for the owner/manager . Now I dont own a café but I do know a thing or two about customer service. If you have clients that are willing to spend money at your establishment, why would you turn them away rather than simply offer them the reserved table if you know for sure the manager/owner wont be using it at that time?Third visit, I managed to get a chair by the island so I could charge my phone and requested another chair so my daughter could also sit next to me. They brought over the menus but never brought the chair. My daughter (9 years old) had to sit on my lap as we waited. I told them I would order once we got the chair. As I finished fidgeting with my phone, I look up and the menus were gone! They had taken the menu away rather than serve us & provide us with a chair.I dont usually write negative reviews but I feel if its absolutely crucial that management have a reserved table for them at all times , then it must be important for them to know what happens on their restaurant floor and how absolutely rude and incompetent your staff can be.I will not be returning.
Dishes are very large. Be sure to not order too much. Very tasty and delicious. Try hungry lion. It is for 2-3 person fully enough.
Worst cafe ever. Am here for the first time but to be honest I havent liked it. A brownie and a bottle of Sprite took 45 minutes to reach my table. They have free wifi but dont rely on it because it is so slow and sometimes disconnects. Some waiters are not customer friendly. Also the menu doesnt have it all.
Super unfriendly waitress, you will feel guilty you asked for coffee, but the coffee is actually very nice
Nice ambiance ,nice food ,has free wifi .I gave customer service 6 out of 10 ,the stuff hardly smiled,the service was slow but all in all its a nice chilled place to hang out with friends for a nice cuppa .
May not always have everything on the menu but whatever they have whenever they have it, its good.
Very nice place, so quiet + you get tasty Coffee. If you want a place with privacy and silence, this is the one!Subscribe to my Youtube Channel (EDFIXER) to learn more about Dar Es Salaam/Tanzania 🇹🇿
A very good cafe, located inside Mlimani City, for having breakfast and meals. The menu is good and the place conducive for doing work with a laptop.
Good coffee and ambiance... A little bit overcrowded most of the times, not very conducive for quite personal space time 😉
Good place for meeting and chats with friends while having coffee, food etc. Its ideal place and has got variety of food stuff.
It took 10 minutes for the waitress to take my order ,they should increase helpers, the atmosphere is okay and its a great place for conversation
I will sit in traffic for an hour just to get their cafe mocha drink. This is coming from a Starbucks-addict from USA. I don’t even like mocha but Grano’s is like off thee chain. It also has a very nice, modern, relaxing atmosphere, making it comfortable to bring your laptop and work.
It has a delicious cappuccino and a nice place to do work issues and even a meeting
Best working environment, Best customer service. Just perfect
It would have been great if the chicken in my Caesar salad 🥗 was hot! 😐
Great free WiFi, very rare in Tanzania. The cappuccino is fantastic, comes with free peanut flavoured biscuits which taste like peanut butter in biscuit form 👌👌👌amazing brownies and ice cream! Good place to chill and work on your laptop, basically the closest thing to Costa in Tanzania (even the logo).Poor serving speed, does not allow you to correct your order.
This place make me feel crazy for their services.They serve and care more about their clients.100% hospitality100% quality service100% staff smart100% On get what youve ordered100% Environmental safetyThats why they deserve 5 stars 🌟 ratesAdditional:I real love and appreciate their coffee, food are delicious and healthy, all drinks are on point, the bites and fruits are top notch 😊.
They have the best coffee and its a nice place as well
Only thing I love at this elegant cafe; Variety of well blended coffees and tea (Italian, American, Turkish, Zanzibar flavors... Just Superb), FREE WiFi and the interior vintage woody decor. Food looks yummy in pictures and presentation but its something that you may not order again! Do not worth the price...
Was treated very bad by the cashier. Waiting my change for more than 20min.Cashier need to improve on customer service. 😔
This place and its dishes are basically awesome. You never stop yourself to keep coming such a peaceful place. The menu range is rich you can find different kind of world tastes in this lovely cafe. You should try and see what I’m talking about.
Best cafe in the area, there is free wifi, cool place to hangout with friends,family and collegues. Coffie here is amazing and they made it fresh as you order. Not only that but also food serve here is very delicious
Looks good. Service is very slow. Food wise its like fancy cabbage.I find it strange that coffee or water is served with the main course and not before food is served.Tried the wrap it was nice and the salad well that is just salad right?
Its a great place to dine and work.. Amazing work Grano coffee
Slow service. Wifi wasnt working. 30% discount on Uber ride was advertised on my table but when I tried to redeem it, it was not accepted. I asked my waitress about this and she informed me the promo is finished. Still, she did not remove the ad from my table. The cappuccino was okay.
Nice place for coffee, appointment, nice customer care and best place for relaxing.
Great coffee and environment. Beware it can be busy
Top grade coffee n service. But wifi was not working
Best breakfast, coffee and soft drinks.Are you vegetarian? You will find best options.
Awesome Coffee place. They have the best Cappuccino and Americano Espresso.
Great food in a relaxing atmosphere with friendly service
Place nice food good. service very slow. I ordered tea they brought coffee but overall a plus
The place is so great and quite amazing. You can go there and get some coffee while working. The place is designed to keep you comfortable even for hours. Apart from coffee, food service is also available. I hope you can get there and enjoy your time...😊
The customer service has slid quite a bit. And some menu items are not readily available in both food and drink. Though the ambiance is good.
Grano coffee is an amazing resturant at mlimani city mall, they have one of the most amazing food that i have tasted in Dar es salaam together with their very good customer service. Their prices are quite available so i would advice more and more people to go and have a visit there. Owwww plus they have got free wifi which is an added plus for cistomers.
This coffee house has some very nice waitresses and good food. I was also happy to find that the offered wifi and recharging stations for wireless devices as well as desks for remote workers. With both indoor and outdoor seating options, this seems to be a perfect place to visit when you want a change of scenery from the home office.
Nice place, having a cup of coffe and meet someone.
Such a calm and spectacular joint to meet with your lovely people even a nicer place to have a *highly regarded* conversations.Thanks lady Halima for hospitality👌🏾
Good service & nice coffee
Came here for a meeting. I didnt get to order just due to timing. Items more on the Masaki/oyster bay $$side. Just be aware. Staff was kind space was clean.boutdoor seating available
Cool place with amazing service so awesome to visit
I go here and there, but end up at Grano Coffee!! You should too. Groups, buddies, couples, family or alone as I see some people do, this is a grando outlet for the best food! I don do coffee…
Nice food coupled with nice view of the mall.
I ordered a pizza. Upon the delivery I asked for the garlic paste. After a while the waitress didnt come back, I called her again and asked for the garlic paste. She answered that the chef said there is no garlic in the kitchen. I asked her to call the manager. Even though she (manager) was there she refused to come. I called up the waitress again so that I can talk to the manager. She said I am bringing the garlic paste, which she came after I finished my pizza. I am wondering why did they refuse to give the garlic even though they had it, also the manager, i find her very unprofessional.
Is a nice place for coffee and for business talks...
Very trustworthy staff! I forgot my phone at 11pm and a lady staff ran out to call me. Clean and great service too.
Great experience, tho they should consider gender balance for the servants.Unlike other network providers, Vodacom (internet) is worse
A very cool nice and gegious place
Must visit for university students and other people who love hang outs with bits of food around them, dishes are European/ Western based I if may call them that..the Architecture is nice too, it feels very contemporary...But it gets crowded few times during rainy season and since there is also a free WIFI
The ambiance is good.A good set up for working, meetings (small types), a get a way coffe-shop thing...Located at a fairly secured place ie Mlimani city.Prices are okay for the place. A coffee lover? This is a must visit
Very nice place! Ive been addicted from the day I stet foot on the place. Quality Coffee, Quality Drink and my God the environment and overall vibe is really good! Great place for casual and official meetings!
I really dont like the customer service at Granos. It will take you time to get a waiter you need to raise your arm like a cheerleader to be noticed. Their coffee is OK, food not bad at all. Although they have terrible deserts
Havent been here not sure why Im seeing this
If you like strong Turkish Coffee with Turkish delicacy and you are visiting Milamini City Shopping Area, this is the place. I was very surprised that the healthy salad included slices of green apples that made the salad taste very unique. Good service, choice of indoor or outdoor sitting with good service by serving waitresses..
I had the best...BEST veggie wrap there a week ago. Im vegetarian and a lot of the options I get from the restaurants are light but sometimes I need something with a bit more substance to get me through the day.I now have a wrap place.
Perfect place for hideaway or concentration camp
The customer service of this place is terrible, i sat for almost 30 minutes without someone bringing me a menu...and no one was bothered...its amazing such a beautiful place like this could have such terrible service...I was warned about this, but now I got to experience it as first hand.
Joint point and sited very well for evenings talks
Terribly slow customer service! Cup of chocolate milk took more than an hour, breakfast took the same amount of time and after waiting, only to be told to that I should change the order.
Very nice café with great food. However, the wifi is not good and there is an alarm that goes off regularly and is very distracting. A pretty good place to meet people or sit and do work.
Great meet up place, easily located, comfortable furniture with menu variety.Their strawberry cake is a must try 😋
Have been here a few times, always leaving the place unsatisfied.- ordering a cake, receiving an expired one. When I complain, the staff told me they will give me a reduction of 10%. Because I refuse to pay for an expired cake. I ask for the manager. I get the answer the manager is not there. He IS there, but takes no responsibility. Leaves his staff in the trouble.- ordering a burger. Mentioned on the card : 150gr meat. Receiving the plate, I notice immediately this is not 150gr meat. Its around 75gr. The salad, its expired.- While still eating, the waitress comes ask me if I need more. I say no thank you. She asks me if she can bring the billAvoid this place. If Tanzania would have a food inspection team, this.place didnt even exist.
Cool place. Nice food and drinks.
Undoubtedly a great cosy place for having a coffee or something milkshake and bakery. Just the food for dinner didnt convince me and I think at restaurants you can get better food. But otherwise all fine and recommendable, very friendly service.
Always a good experience here. Staff are well trained and provide great service, and whoever chose the menu items was (and is) a genius. All that for very affordable prices. Best Restaurant value in Dar.
Tasty burger 👌👌, but burger53 still wins.Avocado juice was not good 😭😭. Tasted like raw pastry dough. I think the milk and something causes that.
Easily accessible from almost every corner of the city. The place has got very friendly staff. Food and beverages of the highest quality standards is served here. The place has free WiFi which is usually congwstwd due to thw traffic of people connected to it. I lovwd the fact that they have installws vwry many power ports where you can plug in your computee or phone.
Nice place for coffee, juice, meals and other soft drinks.Free wifi and seats for groups aee also available.Also there is place to work with your laptop.
Had tasty pizza, out of the world capuchino. Beautiful presentation of all the dishes ordered. Will definitely be my regular joint from now on.
Let me just talk about spaghetti with minced meat as that seems to be my favorite lunch when am at this place, various choices of coffee you can choose as well a wonderful good customer service from the employees, I would also suggest to have a newenu update which has the available food at a time, the current menu has different stuffs which are not available any longer