Was able to make changes to my ticket promtly and efficiently at a very low cost. No complaints about the service i received. I was however dismayed by the fact that theres no COVID-19 protocols observed despite one member of staff being quite sick with flu like symptoms. We requested sanitizer and were told they didnt have any.
Please Turkish you should teach your airport stuff how to treat passengers and how to be nice. we were treated very racistly by two station agents who were tanzanien citizens and who were rude and banned us from check-in for imaginary reasons until someone intervened and called a manager by phone after 3 hoursUntil my wife had a nervous breakdown. these two agents were rude to several passengers
Friendly staff, very helpful and pleasant.
Very nice cooperative staff , well organized place
Smiling faces, hospitality
Excellent service, friendly staff definitely 5 stars
A very quite and clean office...
Booked a business class flight connecting through to Istanbul as a couple. For whatever reason they did not seat us beside one another and when we asked if we could re-arrange the seating such that we were sitting beside one another (since it was a 7-hour red eye flight and we preferred to be next to each other, rather than sleeping beside strangers), they were extremely rude when telling us we should have checked in online. When we explained that we couldnt check in online since we originally booked it through another Star Alliance carrier almost a year ago, we were told that we should have come earlier even though we were the first ones in line as soon as the check in counter opened 3 hours before the flight. Instead asked us to ask other passengers around us to trade post-boarding.Not impressed with the service and lack of professionalism for an international airline, especially if youve booked business class seats. The flight to Dar Es Salaam was enjoyable, otherwise would be a 1 star for very poor service in Dar Es Salaam.
Ioved that I got what oi wanted, changing my ticket, not crowded. Well saved.
Perfect service from the agents on duty in the morning of 16th March 2020
Good customer service I went for booking thooo
If you book Turkish online tickets & you going to pay cash on Turkish office they will charge you 50$ extra.. Worst service..
Affordable flights, nice customer services, wishing you the best as you soar higher in all aviation endeavors
Nice office arrangement at the airline with the broadest network than any one at the moment.
Excellent Staff and Service
Actually I had seen the store but havent gone inside
Good customer service
Not very easy to. Find if youre not well.conversant wigh. Google.map
Fast and polite service
Best prices best airline
I work here
Bad service and bad experience overall.
Very friendly and helpful staff.