Excellent in every way.The aircraft team are extremely good.Trying very to bet in touch with Customer Services to no avail. This is my main concern, that I had no contact with the Customer Services.
Nice staff and good service in the office but the worst counter staff at the airport theyre dealing with porters ti take bribery on extra kilo baggage its descusting those staff ruin Ethiopian airline emage and Dar airport stepp should be taken immediately
ET airline Staffs are on break around 1pm and that makes me wait for a while because only one staff is attending to a lot of people
Im giving it a couple of stars because it is one of if not the cheapest airlines in Africa which is a plus for bargain hunters such as myself but when I wanted to change the date on my ticket I was told to pay $ 25. When I asked what happened to the free first change policy the airlines offers suddenly the attendant asked me to hold on and then confirmed that indeed there is such a thing as a free first change on an issued ticket...so beware guys!!!
Positive- great airline and staff are super friendly. We had a great experience flying with them and good entertainment on board.Our transition in Adi’s ababa went smoothly and no delays.Negative- one suitcase arrived 2 days later with brand new phone gone, new converse shoes, clothes, they even took the flip flops...I cried. What a disappointment as it effected my whole experience. We are apparently getting $100 back...how kind. Disappointed
It is a wonderful company
Great service... Keep up the good work... Every day is a gift with the New Spirit of Africa!
Nice customer service
Its near bus stop and they have quick and efficient service
Good Airlines.Business class cabin crew were awesome.Good food.Gift pouch given in business class is great.I travelled multi citys.From Dammam to Addis to Nairobi.From Nairobi to Addis to Dar es Salam.Dar es Salam to Addis.Addis to Dammam.All flights were on time.But there is no premium plaza lounge in Dammam.Premium Plaza lounge of Nairobi Turkish lounge was awesome, outstanding, greatest food was great.
Seemed well organized and staff were efficient and polite
Nice and friendly customer care. Need knowledge about your flying options? Visit.
Not given right information about Corona.This makes me very angry!!!!!
Safe trip and hostility
Online system show less fare, when went to issue the ticket it was way too high. I think it also happens in all airlines.
Very friendly staff and helpful. Quick customer service
Respectively good customer care.
Good customer care!! Nice service
Yes I have been their in experience they work as team
Excellent services and beautiful handling
Very friendly staff attending
Pleasant experience. The pasta wasnt very nice tho
My most preferred African carrier for both cargo and passenger flights.
They are kind and they have the best services
One of the leading African Carrier...head office in Dar es Salaam-Tanzania.
My favorite airlines
Office of the Ethiopian airlines where you can book flights too many countries.
It is a cool place with a quality services
Excellent client support
Good attendance and service
Good airlines services
Very friendly staff, I felt welcome.
Good service. Thx
Very efficient and friendly.
Mohammed always ready to help
Its good place
Its a rather small place and hard to notice
Travelling Agencies near Barclays Bank OHIO
Affordable tickets Price.
Great customer service
They handle well.
Nice neat place
Service is good
Welcome Ethiopian airlines
An airline with great service, a good fleet of aircraft and reliability! The flight from ADIS Ababa to Tanzania was made with a state-of-the-art transatlantic aircraft!
She traveled on board and was special, especially Ethiopia - Saudi Arabia
Cooperators top in ethics and assistanceمساعد
Good customer service. If you have made the flight reservation you save $ 50 of the total cost
The reception is perfect
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