I have to fight to getting my money back from airtel money over tree weeks and I got it only whit help of the police. And no financial excuse for the bosses to coming 10 from Nugiw to them. Just a poor customer service only one person sanim help use to have Internet on his number thanks when needed more people like you to make the wold a airtel better

The service is very slow. It takes ages to do something. I tried to buy the sim card, but didnt succeed. Just spent time for waiting

Small branch with not many customer so service is fast

A lousy service, a decently stable connection, for about a month now you never surf at 500kb, moreover in the last few weeks they have doubled the price for a really disgusting connection. dont buy their sims, its really indecent in everything, including support.

Airtel service center, Mlandege, Unguja, Zanzibar