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New Raskazone Hotel
Raskazone, Box 1998, , Tanga, Tanzania
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Ka
Review №1

Hotel is located in a nice and green, quiet part of Tanga. Spacious and well equipped/ furnitured rooms. There are the only assets. Manager is a bad organized, double tounge speaking/ communicating, arrogant african woman, with total lack of service skills. Difficult to deal with when she is making the place to a prison for the staff and guests, controlling and locking access to all supplies rooms, even to the storage with clean towels and toilet paper,when she is out of the hotel property. Same with kitchen supplies when you need a plate and knife to enjoy your own papaya. Access closed and locked for the staff as well. The personel of the hotel is not english speaking, mostly trainee girls from the local fields with no salary. Staff is not qualified to work at the hotel, with no required service skills. The way the rooms are cleaned makes the aware guest pretty concern. Manager is not keeping the schedule of the activities runs by hotel, delayed mostly all the time. As the control freak she is keeping closed all gates into the hotel during the daytime. They are really hard to deal with, to open, to feel free to move in and out of the hotel area. Lots of noise from 6 in the morning made of staff maintaining yard, garden, with no any attantion to still sleeping guests. Constantly hungry dogs connected to area of the hotel, struggling with finding of something to eat in the garbage spots and following guests carying some food to the room. Additionally she forbidden the staff to help me with the bicycle when I found the flat tire. They had been warned to not help the guests with no her knowledge or permission. She locked my privat rented bicycle in one of the storage rooms for the night and left early in the morning for all day taking the key with her, making me unable to use my prepaid rented bike. Twice in 10 days.Very unpleasent stay.I hope you will be more lucky with your stay at this place than me.Reading the replay from the management, I remain speachless. No one of accusations are real. Management knew from the beginning that I was looking for a quiet place for long term stay for the period of recovery after abdominal surgery I underwent few weeks ago at the hospital in Moshi. I have never requested anything from the management being just treated unfair and with lack of service willingeness. I have never asked for support no one of the staff at the hotel knowing their daily problems with management. They were showing lots of human love and support ,many of them offered help with no asking from my side , contributing to making my recovery easier to go through. I never requested the food or anything else as I was not required to get. I was listening patiently to the stories of other guests leaving the place with disappointing and complaining over the service. Support with shopping was arranged by management and the fixing of the flat tire made with no request from my side by staff discovering it before I noticed it. And willingly replaced with one of private bicycles to one of employes while repaired. I feel really sad knowing about the struggling of the staff at this place. I wont comment anymore anything from this older african female manager punushing middle aged despite of health problems still good looking european blond woman with mentioned by staff probably jelousy, not showing emphaty or compasion for direct affected by postsurgical restrictions human in need.I experienced the total lack of humanity and professionality in managing of the New Raskazone Hotel.

Vi
Review №2

One of the surprising gems we found on our trip. The hotel rooms were clean and modern, with electricity and western toilets. The staff spoke okay English and were immensely accommodating. We had such a nice stay for 40k per night. The location is close to the only beach in Tanga and 20 mins walk away from the city centre.I have zero complaints, even the spider we found in our room was nice

Ma
Review №3

A fantastic place to stay. Good value for money and super helpful staff. Our room was immaculately clean and we wish we could have stayed longer. Very honest management. Asante sana!

Os
Review №4

The lady at the front desk is amazing and this is a great quiet place to stay for a great price

be
Review №5

Fair price clean rooms and nice stuff.

Nj
Review №6

Awful place to stay...bathroom drains blocked...rooms dump....towels smelly...breakfast was a joke...not baby friendly. Should be advertised more as a back packers place nothing else. Highly disappointed

ch
Review №7

Under new management. Very clean and good for short and long stay while in Tanga Tanzania.It is located within Tanga town, raskazone area.Has a restaurant and garden.

ed
Review №8

Cool place, full of sea breeze but also nice place for family visiting

Yo
Review №9

Nice place for sleeping for travellers, very close to indian ocean, warmth weather

Fr
Review №10

Great stay, nice relaxing place at a good cost

Ma
Review №11

Very calm getaway from noises of Tanga!Loved the grass grown on the walls😍😍

JI
Review №12

Nice place to have lunch

Zi
Review №13

Nice quite place.close to beach.nice weather

Ma
Review №14

Good as a stop over overnight stay

Mi
Review №15

Its a cozy place

Ra
Review №16

Not friendly to childrens

Ke
Review №17

Its a good hotel

Nz
Review №18

Everything here is perfect

Re
Review №19

Loved the place for family

Ca
Review №20

Its good

Kh
Review №21

The hotel is close to ocean

NG
Review №22

Good

Sa
Review №23

Nice place and service

wa
Review №24

Very good place

RE
Review №25

Nice place

Fa
Review №26

Great ambiance

ra
Review №27

Good

Le
Review №28

Amizing

Fe
Review №29

Great

El
Review №30

Nice place.. .

za
Review №31

Nice place

Ni
Review №32

Great very clean hotel.Very calm and friendly.Helpful!Recommendation for everyone who is in thong. Good dinner, only 500m to the beach.

Et
Review №33

First of all it is safety and the price is really affordable. Its greenery is original

Ab
Review №34

The Raskazo. Hotel. Quiet. And. A simple place. A little. Cheap Budget

سا
Review №35

One of the places that I love.

H.
Review №36

Thread

Aw
Review №37

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Information
39 Photos
37 Comments
3.8 Rating
  • Address:Raskazone, Box 1998, , Tanga, Tanzania
  • Site:http://www.newraskazone.com/
  • Phone:+255 756 444 529
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  • Hotel
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