The building is aging with minimal maintenance. I was so disappointed to experience poor customer service from front desk to room service. They need to reduce overreliance on trainees in customer facing services or beef up supervision. Check out process was a hussle despite advance notes. Am still π
For hotel that charges half of million Tsh. Per night per room (I kindly declined special offer for single bed standard room for half of the above mentioned price), they should be able to provide a but of service too.I came at 07:05 h in the hotel and wanted to buy a coffee, by 10:10h, I departed with delegation that I was waiting for, without that coffee ever been served to me. The barman was still on his way to work... and no one else could serve coffee for the outside guests (as I was not resident of the Nashera hotel - and thanks God for it).
Nice hotel but I couldnt feel any management team in control.-No sense of ownership-No customer centric focus-Just to mention but a few.The hotel has a huge potential to be a 5star, but without a 5star team. Am afraid...
Its a decent place for ones to relax and eat delicious food
Beautiful hotel with nice food!
Third class food. Aweful service. Pricey, and not good value for money
Slow service, no nice food. My room electronic key never worked properly, so I had to make a thousand trips to the reception to reactivate the key.Will not stay there again
Its an excellent hotel in Dodoma
Its is overpriced due to monopoly of high-end hotels in Dodoma. It has a very inconvenient late check out policy of paying 25K per hour until 4pm, the its full day rate.
Cool place and easy to reach
Very nice place and its good place
If you want to swim, you need to go with your own towels. When you ask for one, they provide it with hesitations assuming that the customers would leave with them.(customers are thieves now)The water is very dirty and they do not clean the pool at all.Their services are very disappointing.
Excellent drive and neat car
Never been to their rooms, but seems to be a nice hotel.
Specious place, you can bring your kids, have restaurant
Great! VFM
Good events placeππawesome experience on to family, friends even couples. To us it was amazing as a family
Very private place, not many people.The Hospitality was great, was served by Elijah; very charming. Would recommend. Oh and Very fast WiFi!!!ππΎ
Nice hotel, good location, quite and very clean
Great hoteel... great environment in Dodoma... nice food especially soup π
So enjoyable! I love this place...just made this Christmas season so relaxing!!
Best rooms by far while in Dodoma
All accommodation and food services are available here
Offers a beautiful calm environment, with fast service
One among the best places in Dodoma, for accomodation, food and drinks
Nice and cool place
Friendly staff esp Front Desk Team! They speak both Swahili and English. The hotel offers 52 rooms with different sizes, some with large a floor space. On-site u will find a restaurant and bar, and coffee shop. acces is by Elevator and stairs. This hotel welcomes all people with special access for disabled.Other amenities are swimming pool though at the time of my visit, it wasnt clean.
Very nice hotel with good view
The Hotel is located in a cool place outside the Dodoma City where, the visitors can have fun time to relax, make other projects in absence of any disturbances like noise and car cracks sounds that may take away someones attention to do his or her duties while at the hotel. Thus, I recommend it to all visitors who want to stay in a cool, quiet place that, it is the best place for them.
Its the good hotel for visitors, tourist and any kind of person
A place visit and never regret.
The place is cool, there is good customer care
This is my first 1 star review of anything.I have stayed in this hotel before, and my experience wasnt the best, but this time around I booked and confirmed my booking 2 weeks prior to arrival, but still at arrival they had double booked my room. They did not even offer me transport to take me to another hotel. They kept me waiting at the Lobby for over 2 hours, saying they are working to sort out my problem.I stay at Nashera Morogoro all the time, its hard to understand that these 2 have the same management.Please try other hotels, you are very likely to be disappointed here. They are understaffed and the reception staff mostly are unprofessional and lack a work drive. The kitchen and restaurant staff are way more professional and kind.
Here for a workshop. They have a great serene environment with clean spacious facilities a gym and not forgetting they served delicious well prepared food. Was lucky I caught a glimpse of the dodoma sunset right from the entrance
-There was no hot water and the water pressure was low in the bathrooms- The power went of several times- the forgot to tell me that what I had ordered was not among the available dishes. And waited for me to call them 45 minutes later to ask if my food was ready.- the laundry prices.. π.If this is among the best of what dodoma can offer. Then were not there yet...The atmosphere is dead..
Impressed and satisfied with their services. One of the coolest hotels in Dodoma.
Toilet are bad, something wrong with plumbing system, staff are not attentive to details, they promise to fix or attend to query but nothing happened. No value for money... need to improve on service and infastracture
It was a nice place
Though we made reservation in advance and did the payment, we arrived to an unattended table and very poor service. The food was not great as we expected
Good place and ambience is excellent
Under whelmed by my stay at nashera hotel. They didnt have towels in the rooms, it was so noisy we could barely sleep, we could hear everything that was happening outside our room,not to mention the strong smell that was in the room. The breakfast was terrible. I wouldnt recommend anyone to stay at this hotel
The place also looks good and is within town centre. The rooms are of very good size and looked nice. This hotel seems to have only recently opened and is somewhat overpriced for the area and type of service as they didnt have a sauna among the other services I could expect for the price they charging for the rooms
Thank you Naresha for making my last day in Dodoma memorable π I loved my room even though I came during renovation time but it was beautiful, food was good and the staff was helpful. ππππ
Good location but very poor maintanance of the rooms. A suite having phone and shower issues sometimes water issues is very frustrating.. tiles used on the bathroom floor are outdoor tiles type so the level of bathroom hygene is below a normal hotel standard. Breakfast buffet is miserable u hardly have anything fresh n appertizing to eat.
Seems like it just opened recently, however it has many issues that need resolving. From unlockable doors and windows, showers with drainage problems, non functional safes etc.The WiFi is only available in the reception area so one can forget about using internet in the rooms. With so many people having gadgets that need constant charging, two sockets allocated in the lounge are not enough.Foodwise, they got it right. Everything I ate was delicious!
Its a three stars Hotel with swimming pool, conference facilities with catering services.
Good service and breakfast. Room rates a bit too high
Good services so far, i didnt get a chance to crush here but the food is great plus they serve awesome cold beers!
Its good,not something extraordinary but can cheer your mood..Breeze and the brew can be perfect combination for you...
Nice Hotel, good services, always my first choice in Dodoma. Theyve a Gym, Swimming Pools and great view. And of course you can have a great view of a local train travelling to lake zones (Kigoma and Mwanza)
Nice rooms and enjoyed my stay there.
A coolest hotel near Morena hotel has got a big swimming pool,restaurant,rooms and conference hall
Clean place, correct food, smiling people... and enjoyable sunny garden and swimming pool. A popular place for couple and famillies in ron Sunday afternoon.
A very beautiful place that is still improving
Worst hotel in Dodoma.. the hotel finishing is a shame. Cleaning is the suicide in this hotel.. they dont even know how to clean the mop before they use it again. Towels stinks and the toilets are no way for human being.
Lousy service. The restaurant did not have any stock of soft drinks. We were told that the food we wanted was not available because the chef was not on duty. Nashera hotel never again.
Housekeeping did not towel daily in my room,and also there was no hot water,was disappointed
Very good place to be
Super Nice Room! Very clean with cold air-con. Reception was great. Andrew and Bernadeta made us feel immediatly welcome. Breakfast was a full buffet with crepes, sweet potatoes, hot dogs, baked beans, chicken stew, mixed vegetables, salad, dry cereal, fresh pinapple, watermelon, breads, milk, tea, coffee, and two types of fresh fruit juice. The parking area was lighted well and very secure. We had a great stay and recommend this hotel.
A good hotel to rest in
Great service, spacious rooms
Nice place for conferencing with nice ambience....been there ...and like to be there again
Bad customer care, we went there with family we stood up for over 3 mins waiting to be sat down, and when we requested menu for food and drinks we had to wait for more than 5 mins. I wont recommend. π
It has a good swimming pool.
We ended at this hotel by accident, because the others were full. I do funny enough not think, that was an accident.Firstly, The price for rooms at this hotel is out of dimension. A standard double room with a view at the train tracks cost the same as a deluxe double room in Dar es Salaam with sea view and half board. Therefore, we expected a lot naturally.However, we got a room where the internet connection could not reach the room. We went to the reception and ask for them to solve it. They did find an IT guy quite first, he tried for 1 hour and concluded, that he could not fix it. This was the end of this matter, it was unfixable. This is despite 80/90% of the hotel was available.In the room, only the basic facilities, no sense of details, some of the water facilities did not work, and there was no hot water.Here me clearly now, the hotel is not bad at all, however, they need to half their price or double their service and facilities. It is just out of balance.All in all, use another hotel until this is fixed.
What a place. ... Good and excellent
The place is provocably famous and expensive, but in real sense it is such a usual place. The building is in bad shape, it doesnt look classy
Its a very cool place for dinning and accommodation
Beautiful place.
The best hotel
Lovely cool environment
Nice place with conference ficilities in Dodoma
Nice hotel but the daily rate too expensive with weak service and breakfast
Nice place, nice foods, great place to swim, and comfortable rooms.It is the nice place to enjoy weekend.
Nice place, sleep , pleasure etc
Its a cool place to hang
Best place for chilling
Nice and nice view
Nashera is one among of the good hotels in a good location many people used to spend their holdays as wel and to refresh mind there due to the good services provided there
Good place,well organised staff and timely services with high quality of hospitality.
Good hotel
Nashera hotel is a 2 star hotel in Dodoma located close NHC flats at Mederi West street. Nashera hotel is quite new in Dodoma . It has a total of 72 rooms but currently 35 rooms are underconstruction so only 37 are in use. There are 15 single rooms, 13 double rooms, 8 deluxe rooms and 1 executive. The hotel has 2 conference room of 200 ppl and 100 and a board room. There is also a swimming pool and a gymThe hotel has one restaurant and one bar. I recoment Nashera for a stay when in Dodoma
Was good with high accommodation and hospitality
Cool place with parking spot, swimming pool, well established standards services
Itz attractive and amazing and they respect da customer in all level of their life
Great place
Good hotel but a little bit of poor services.
Cool place
Its okay
Expensive but very average hotel
Stunning hotel. Beautiful interior and exterior. Lovely place for a swim.
Beautiful environment
They need a specialised coffee machine...not instant
It is a good location
Nice hotel full equipped good place for temporary living