Shabiby is one of my all-time top three bus companies in Tanzania. The services offered and fares are very affordable. The buses going to Dar, Tunduma and Moshi are readily available almost everyday. But there are minor errors and seat-updating issues in their online booking system.
Bad and poorest customer care. Fantastic buses. I think the management should take care of this otherwise we shall keep looking on another nice and wonderful transport outside there instead of shabiby
Great bus terminal. And I recommend if any one visits Dodoma and want to travel to any region in Tanzania. I recommend Shabiby bus services are the best.
Shabiby buses are the best buses in Tanzania
Very nice terminal.. fresh air and cool
The terminal is advanced constructed, careful listerning of their customers and nicely environment for passengers and their stuffs
Nice office to wait for bus to start a journey
I have been travelling with this bus for more than 10 years now. I have experienced alot. It’s a great bus.I only have a suggestion on the online booking session, please try to be more specific about the bus stop names and the depature time. For example; at Dodoma they should write exactly that the bus stop is at “Shabiby line” and the time for depature is 10:15am for the bus that leaves at 10:30am inorder to complete the route at Nanenane bus stand and not to just write Dodoma stand depature time 10:30am. It shows no specification which dodoma stand are you exactly refering to and it clearly doesn’t show that the bus will be leaving earlier than the time specified on the bus.All in all i will always love to travel with Shabiby line buses it’s one of the best buses in Tanzania. And 100% safe to reach your destination.I hope you’ll get to consider my suggestion. Thank you.
Shabiby office was very awkward, I have never seen such kind of inhuman customer care and mistreatment. I think hubris is the problem.
Shabby is one of the best transport companies in Tanzania. 🇹🇿
Its a good place and good customer service. Kudos Shabiby
Good Terminal with enough facilities I.e. Booking, banking, petrol filling and rest place.
Small and best place for shabib services
Good buses, fair prices but improvement is required esp. for customer services i.e how customers are treated. Most attendants are either rude or ignoring!
A bit crowded during festive season but its a good place
Best bus service in tanzania for central aand southern part routes
Well organised bus service. For your enjoyment travel choose Shabiby
I always travel with Shabiby Coach and I find this very interesting. Comfort travelling
Its a fantastic place in Dodoma.For sure if you want to move or to travel anywhere in Tanzania 🇹🇿 use Shabiby Bus, you will enjoy your Safari Course you will get good customer service, good service all the time and good security.Also Shabiby Bus its Fest Company of Transportation in Tanzania,
Among the best terminals in terms of services offered in Dodoma
Perfect buses for Luxury buses seats are well placed ,the opportunity to stretch up your legs and even place back packs is very comfortable, but for the semi luxuries ,No the seats are evenly so closed you cant stretch up the legs ,you cant place up our back packs ,you reach home safely but with swollen legs which are very painful and you cant step up on floor as u feel like there are no legs yet...please do think of the situation for semi luxuries especially the one leaving from Dodoma at 1:30pm.Thank you for the hospitality and safe driving back home.
Was good, but the place needs more space for customers waiting
Very busy!! Need to have a good order of how to handle customers.
It a nice place to wait for a bus. The sit are good at all. Thanks you
Quiet good no any troubles
You will reach your destination with safety and comfort
The best place to start your journey to either;ARUSHA,DAR ES SALAAM,and MOSHI.
I have decided to give it a single star because there is no good customer cervises customer care are careless
Better place to go and get your ticket, there are places for resting and waiting your bus
Would recommend for parcel sending to Dodoma..they are on time.
Relatively good bus terminal with good customer service
Having good service and waiting area
Good customer care and travelled to dar es salaam by V.I.P shabiby bus best choice.
Nice terminal with relevant & necessary human needs
Enough space and great services
Has good facilities
Cool and amazing terminal with a lot of coaches
Well organized. Reliable time management
The conductor (mdada) led prayers and prayed for the driver too. So I really felt like I was flying in the airplane. Full of creativity but try supplying some bites to your passengers would be super!
Safe and organised passengers waiting lounge with clean wash rooms
Small & simple bus terminal
Nice place with good sitting placeGood services are also available
The place is okay. Needs to be widen though
I believe this is the best bus service for Dar - Dom and vice versa. Excellent customer service, easy Online booking service through their app! Had the best experience especially with the top class buses, very clean and great on board service. One problem I have though is with the pit stop in Morogoro, that place’s a mess and food there’s way overpriced for the quality they provide. I’m sure Shabiby could do better.
Its better place for booking bus. But the agents are disturbing passengers by hiding tickets either in system or physically.I would like to advice the shabiby himself to make inspection for his agents
Provides best transportation services within the country. One of the affordable passengers transport company with modern online booking platform and very nice customer care services.
I was able to book for a ride to Dodoma in just a matter of minutes. The website is user friendly; and the payments looks secure enough. Good job!
Personal terminal near morena hotel at chaduru
Appreciated NOT having boda boda n cab drivers harassing me while getting off the bus like in Arusha.
A place you can book for your Regional bus
Place is good with hospitality.
Very good
Good environment for travellers to choose their busses and sent or receive parcels
My only option for Dom - Arusha route
Best transporting company
With a little more work on customer care. Best travelling service upcountry.
Superb area with good services
Good transport services always on time surely you wont regret travelling with their Buses but a problem is with some of the service people a few lack customer care skills if i may call it so.
It was a nice place.
Itbis located in Dodoma Morogoro main road
They have smart buses, clean and customer oriented.
Awesome. My 10:30 luxury bus is amazing you should try it. You can book your ticket online, so cool! Wil always use Shabiby to Dom
Pleasant experience altogether.
Be aware of the several buses that may be at the terminus and do not be shy to ask the destinations. There will always be a uniformed person at the bus to tell you its destination.
One of the best buses to travel to Dar and fro. Air conditioned and the service offered is relaxing
Excellence service provided
This is one of the best bus service provider in Tanzania
It is a well organized terminal
Very good
Best bus terminal in Dodoma. Shabiby Line offers bus services to various cities in Tanzania from Dodoma. You can travel to Dar es salaam, Mbeya, Arusha and Moshi from Dodoma by Shabiby Line. They offer a royal service to their customers
Bus staff was excellent and Bus was very clean. Owsome my trip.
Dar route needs better hotel options,the toilets on the dar route are wack esp for women you contract UTI by merely looking at those toilets in morogoro stop
Poor customer care
The transporter ever seen, what can I say now when one speaks about customers satisfaction and loyalty. Please pay a visit to this well organized team.
Good bus service from dodoma to dar es salaam. booking can be done even online which is more easier.
Shabiby needs to move out of the Ubungo Terminal! It is very convenient to alight at their terminal in Dodoma! Get your bags, sit down, hail a Bolt taxi if new in town!
Been delayed for hoursWith no reason
Although not used as a bus terminal anymore its still got good environment plus the services of petrol station, accompanied cake bakery and an atm on the premises
Very good
Always the best services
Good buses to travel with Shabiby only problem is nt good food in Morogoro where Shabiby buses stops for lunch at Mama Nellie
Good service with nice new buses
Was impressed by no doughy customer care
I am feell good
The place is super you can book a ticket online via your phone without having a physical contact of the bus stand... They are expert in transportation
✅
Good customer service
👍
Nice but small and busy terminal just across the road.
A convenoently located office easy to reach and well serviced and served. They have buses serving local country routes and Kenya.
Very good