Worst service ever driver left with my phone they never reply to my calls .

They’re still yet to give me a refund on my overpriced ride 2 weeks later and they’re custom service is the worst

TO WHOM IT MAY CONCERN:COMPLAINTDear Sir/Madame,On 24th December I used my Uber app and requested for a ride from Kariakoo-Lumumba/Mchikichi to the Buddhist Mediatation Centre, Upanga , Mindu Street.I spoke to the driver on location he told he was at Kariakoo, Livingstone.10 Minutes down the road he had not arrived I called back and he assured me that he was on his way but held up in traffic.20 minutes later I checked my phone only to find he had cancelled the trip without notifying me.As I am a new Uber user I had to find out how to lounge a complain and was advised to send an email.This is very unprofessional and unfair for your driver to choose to cancel the trip and then it shows on the app that I owe the company 3000/= which I never took a ride.on Friday 27th December, 2019 I requested for a ride from the Buddhist Temple to City Lodge and I had to accept the payment so I could get a ride as your app limits me from requesting for uber ride.The driver who came to pick me was Masoud and he was very professional and despite me refusing to pay the 3,000/= he still took only what I owed him.Kindly ensure to offset the 3,000/= from his account at the same time from my uber account as I owe no one any amount and your few drivers who are unprofessional should be taught how to handle customers.Thank you,Gladys

My issue could not be resolved

Best services and quality customer cares

It good area

Good office

Good environment and services

Havent been there.

Driver assistance center for excellent service and prompt assistance.

It is cool place

Good services

Nice

The best

Nice

Good

You have a bad temper

Uber Safely Zaid The digital world

Kimara go to the brain