I was struggling to find a reliable fuelling partner. Came across Petrofuel online, tried them, and I can affirm that they are easily the most professional company to deal with for your fuel needs.
Petro Fuel T Ltd, is the First company started the concept of Fuel @ Your step in Tanzania & they have been rendering services since 2007, till date maintained the same spirit & motto in customer support, we wish them Good luck in endeavors 👍👍👍
We are very Happy with Petro Fuel (T) Ltd, because of their Quality & Timely Services.We wish & support them in all respect.
Terrible customer care and I will also explain why. We have been working with them for years and have never missed a payment. At the first outstanding which has been delayed of about 900.000 TSHS they started hammering me. I would understand if this comes from a first time customer but with a long time customer that is totally UNACCEPTABLE. You should implement an internal risk assessment system and audit and rate your customers in order to give a better service... I rarely post reviews but with this one I feel compelled to do it as it was a big fat NO on every aspect of customer care and satisfaction. Wrong timing for calls, wrong approach to the customer, wrong amounts for complaints. There is a basic rule in sales: The customer is King (Mteja ndo mfalume)......
Appreciate the Customer Service. And the Quick Service
Good
Wonderful service!
Very appealing