Rented a property from this agency for a number of years, bad mould and damp, complained and tried to get them to help or do repairs. They simply said dont care about tenants.Worst agency in Pembrokeshire.Fact they have reset their reviews multiple times just to claw 2.5 rating says it all
This is with regards to the rental department.They are VERY slow at fixing issues, it took more than six months for them to fix some issues and that was me chasing them every month on some occasions. The people that they send are basically cowboys and they did quickest, cheapest job just to stop you complaining.In order for us to get our bond back we had left the property in a cleaner state than we received it in as we had done a military-style clean, we had to remove rubbish that belonged to the landlord and the previous tenants or we would get our bond back. The staff in the rental department are very unprofessional as well.I would NEVER recommend anyone to rent from them. EVER. If I could post no stars I would.
The letting agency, headed by Mr Oliver Dwyer, has been very efficient and professional in all my dealing with them.I would recommend them to anyone considering letting a property.
Pathetic is the wordBe warnedIf you try to take a property off the mkt with themThey will charge youThey DO not inform you of this at signing terms and conditions.Plenty of attitude from the staffVery poorly marketedSome bloke called ?? a director I think.Thinks he’s very special !!!!.Handed it over toOft nowThe ombudsman are there for them and them onlyPlenty of good agents in PembrokeshireBut I for one will never recommend them to anybody
Appalling service. They do not check that the property has been left in a good state after tenants move out. They return the bond regardless. They then dont respond to your concerns.Go to agents that are professional and manage the property properly. Use at your propertys risk.
Terrible company.No care for tenants at all.Property damp and mouldy, complained to them, told to clean it off myself and get rid of my CONDENSER tumble dryer because apparently that was the issue.No official complaints procedure.AVOID AT ALL COSTS
We bought a house through TCC recently. Our communication was with Colin throughout who was courteous and quick to respond to our queries especially when we needed to communicate with the vendor. Thank you Colin. I would recommend TCC to buyers.
Certainly would not reccomend them if you are wanting to rent through them. Not supportive, appeared to be very cagey. At least, that is my honest opinion.
Its tough to find a good letting agency, I had a positive experience as a tenant ☺️
Do not recommend. Do not offer no sale no fee options. Look elsewhere.
Excellent appraisal would recommend
Didnt go in.