NSK Hospital Arusha
Industrial Rd, Arusha, Tanzania
NSK Hospital Arusha

Review №1

Absolute worst customer care of any hospital in Arusha.Terrible waiting times (with or without appointment, doesnt seem to make a difference).Staff are not helpful or informative.Avoid if possible! However, this is the only location in the area to get a CT Scan and MRI.First, my son was sent for a CT scan due recurring, intense headaches that induced vomiting and nosebleeds.We waited 6 hours to finally get into the radiology area, then the nurse wanted to ask me about my pregnancy and how far along I was and how I was feeling - after I repeatedly told him we were here for my SON and not me (and I understood I had to not be in the room because I was pregnant) and I would like him to get the scan ASAP because we had already waited for 6 hours and we were both tired and hungry and just wanted to leave.Then, they never called for the results. I called multiple times, requesting the results and didnt receive any answer. Kept being brushed off, that they would look and get back to me.Finally, my husband went in person and picked up the results, although they never did call us as was promised.Secondly, we were referred by the doctor for an MRI to find out the issue with my sons headaches, to rule out serious concerns.The first referral letter was missing a stamp, so we were sent back the referring doctor to get the stamp. Then we returned to NSK only to be told ANOTHER small detail was missing.Why not just inform us of all the missing items AT ONE TIME instead of driving back and forth across town when we dont have a car? Using extra time and money, all because the receptionist wouldnt tell us everything required to get this MRI. Very frustrating and not fair to customers.Then, we we finally did return with all the papers, we were told to come back on Monday! Monday!So instead of seeing us on a weekend, for a test that could be very important for a sick child, my son has to wait an additional 2 days to get an answer? Although the clinic is still open and available to do this test? Why on earth make a potentially sick child continue to wait for a diagnosis?Also, this means I need to take an additional day off of work in order to take him back to NSK for this test, and he has to miss another day of school to get this test done, all because they just didnt feel like doing his MRI on a Saturday.Delays, long waits, terrible customer service, poor communication and just all around two bad experiences at NSK for a sick child who has been referred for a potentially serious reason.Zero Stars. I hope another medical facility can soon provide MRI and CT Scans in Arusha so that I no other patients have to be subjected to the poor services of NSK Hospital Arusha, again.

Review №2

Ok waiting times, proper and professional treatment, nice consultation. I had a motorcycle accident, strong head bleeding, 7 cm laceration, fractured shoulder. Thank you for helping me after the hell experience I had at Selina Hospital.

Review №3

Best hospital in Arusha with multiple diagnosing modalities ( x-ray, mammography , ultrasound 3D-4D, CT scan and mri), modern laboratory 🔬, experienced doctors and staffs and mostly medical specialists clinics.

Review №4

The Best Hospital 🏥 in Arusha.Good doctors provide service with hospitality-Ex.Doctor IRINE

Review №5

One of the best hospital in Arusha town .you can get all kind of lab test.MRI, c.t.scan and ultrasound and x ray by best doctors.

Review №6

One of the best hospital in Arusha. Good doctors,Good diagnosis healthy equipments and quality time management

Review №7

It says working hours end at 5.30 pm on saturdays. I was just at the hospital and was told its been the weekend since noon.Please change the timings. Thanks

Review №8

Terrible waiting times

Review №9

This is the best hospital in Arusha. Doctors are very professional, everything is digitized hence fast services.

Review №10

Never been there before but i gave it a four star basing on the reviews i went through here!

Review №11

Its good

Review №12

It is modern hospital and not sure of the pricing as compared to others

Review №13

Best Hospital in town! Excellent services!

Review №14

Worst Service

Review №15

State of the art facility with advanced technologies for vast diagnoses.

Review №16

Nice place to deal with your sickness .I recommend you to visit here

Review №17

It only opens at 8:30 am

Review №18

Best hospital in town

Review №19

Good hospitali

Review №20

Good services

Review №21

The hospital is beautiful it has good tests, its tests are long, nurses, loving and sick, God bless them

Review №22

You check your wkiend schedules

23 Photos
3.9 Rating
  • Address:Industrial Rd, Arusha, Tanzania
  • Phone:+255 626 221 331
  • Hospital
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–2PM
  • Sunday:8:30AM–2PM
  • Wheelchair-accessible entrance:Yes
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